Service Advisor

About us

Stokes-Trainor Chevrolet Buick GMC is a small business in AUTOMOTIVE in Newberry, SC. We are professional and agile.

Join the Stokes Trainor Family

Stokes Trainor Chevrolet has been family owned and operated since 1997.

We are proud of our family-friendly, diverse culture which includes a fantastic team of enthusiastic and caring professionals in sales, service, parts, accounting, and more.

If you're looking for a new challenge, Stokes Trainor is a great place to follow a career path in the automotive industry. We’re a seven-time Reader’s Choice Award Auto Dealership.

You’ll find competitive pay, generous benefits, and a supportive team who want to see you succeed!

Check out our open job listings today. You'll love working at Stokes Trainor in Newberry.

Visit our modern new car showroom, customer lounge, and service center with 18 bays. Plus, see the spacious, air-conditioned service lounge and breakroom.

Our benefits include:

-- Health insurance + dental, vision and disability = eligible after 60 days

-- 401(k) matching retirement program
-- Life insurance
-- Paid time off [PTO]

Our Service Department Staff enjoys the benefits of a 5-day work week!

- 5-Day Work Week/10 hrs per day = You’ll have weekends off.
- Health insurance + dental, vision and disability = eligible after 60 days
- 1 weeks paid vacation after 1 year – 2 weeks after 5 years
- 401(k) matching retirement program
- Paid time off [PTO]
And more!

We are seeking a team-oriented individual with a passion for customer service to join the growing team of Customer Service Representatives. The right candidate will be responsible for answering incoming calls, responding to customers in a friendly and professional manner, and following through to ensure that any customer issues are resolved. Applicants must have excellent written and verbal communication skills, as well as an aptitude for learning new software applications quickly.

Responsibilities:

• Maintain client service standards.
• Troubleshoot problems with products and services.
• Answer customer questions.
• Assist customers with technical difficulties.
• Take care of customer inquiries in a timely manner.
• Process payments for products and services.
• Provide information on products and services in a friendly manner.

Job Type: Full-time

Salary: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Newberry, SC 29108: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person