Client Servies Specialist

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off

Overview: Redbud Inspections is seeking a motivated and detail-oriented individual to join our team as an Administrative/Customer Service Specialist. This role is central to our operations, providing key support in customer communications and internal coordination. If you have a passion for customer service, excellent communication skills, and a knack for managing multiple tasks efficiently, we encourage you to apply.

Key Responsibilities:


Customer Interaction: Handle incoming and outgoing communications with clients through phone and email, ensuring all interactions are professional, courteous, and efficient.

Scheduling and Coordination: Manage scheduling for inspections, coordinate with team members and clients to ensure smooth operation and transaction flow.

Data Management: Maintain accurate records of customer interactions, appointments, and transactions.

Support Growth: Contribute to the growth and efficiency of the company by improving service procedures and supporting various team initiatives.

Qualifications:

Proven experience in an administrative or customer service role.
Excellent verbal, written and interpersonal communication skills.
Strong organizational and multitasking abilities.
Detail-oriented with an eye for accuracy.
Experience in the real estate industry is highly advantageous but not required.
Proficiency in using office software, including email, scheduling, and data management tools.