Warehouse Lead

DESCRIPTION:

Warehouse Lead is responsible for our warehouse’s day-to-day operating activities, to include inbound receiving, inventory management, outbound shipping, reverse logistics and customer support. The candidate will effectively manage end to end cross-functional complex operations projects to support the company business growth. The projects will be touching all areas of our warehouse operations, including but not limited to planning, logistics, warehouse supervision and process creating / reporting / optimization.

ROLE RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

· Ensure warehouse operate at peak efficiency/accuracy, with customer satisfaction being the primary goal, by supervising, organizing, directing, and training warehouse staffs and establishing, monitoring, and managing operation goals

· Oversee daily operations, while controlling and managing inventory and logistics

· Manages series of complex warehouse related projects from requirements definition, development, testing, training, deployment to initial support

· Communicates effectively within the organization and to key cross-functional partners, providing project progress milestones, delays, and challenges in a timely manner

· Ensures project documentation is complete, current, and available for stakeholders to review

· Understand e-Commerce distribution process is a plus

QUALIFICATION AND SKILL REQUIREMENTS:

· 5+ years of warehouse operations experience

· Knowledge and Experience in WMS is a must

· Collaborate with clients and vendors to make sure the inventory management exceeds satisfaction

· Ability to establish and define processes, interrelationships, key controls and to continuously monitor and improve processes to facilitate the efficient and effective execution of business activities

· Good written and verbal skills and ability to effectively tailor approach to reach audience at all organizational levels in both English and Chinese Mandarin is required.

· Ability to lift-up-to 50lb.

· Microsoft Outlook, Excel, and Word knowledge and experience is a must