Family Service Care Coordinator (Bilingual in Spanish)

WE ARE HIRING….

CCAP Mission Statement - To empower all people and communities, challenged by poverty as well as social and cultural barriers, through advocacy, education, and access to high quality health and human services.

Family Service Care Coordinator

Job Summary:

To provide case management and care coordination services to children, adolescents and families. Bilingual in Spanish required.

Key Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• To conduct comprehensive assessments on assigned clients on caseload.
• To develop a service plan with clients in accordance to provisions stated within the specific case management program.
• To provide community, school, and home visitation to clients on caseload.
• To provide instruction in adult daily living skills including behavior management, stress management and parenting.
• To complete emergency funding, housing, utility assistance, medical and state benefits and other appropriate applications for clients as needed.
• To conduct individual, family and team meetings per program requirements.
• Maintain current and accurate record keeping for client files in accordance with standards of particular case management program, Medicaid, and accreditation where applicable.
• To utilize computer database systems to maintain appropriate information on clients, per program and agency requirements.
• To complete all paperwork associated with maintaining current client statistics.
• To attend regular supervision with Program Coordinator and/or clinical supervisor in an individual and/or group setting.
• Ensure standards of care are met and in compliance with JCAHO, Medicaid, third party payers and state licensing requirements.
• To complete all paperwork required for data generation in a timely fashion as determined by Program Coordinator.
• Ensure Doric Center services function efficiently and are customer friendly.
• Collaborate with other CCAP programs and administration to ensure coordination of efforts and resources and the smooth implementation of services.
• Maintain productivity levels, which are determined by Coordinator and are in compliance with both program and CCAP standards.
• Attend program-related meetings as appropriate.
• Attend and participate in all CCAP public relations activities as appropriate.
• Attend training and development sessions
• Other duties as assigned

OTHER ABILITIES:

• Ability to read and interpret documents such as incident, psychosocial and medical reports.
• Ability to write routine case management narratives, reports and correspondence.
• Ability to speak effectively before groups and consumers, representatives of other agencies or CCAP employees.
• Ability to operate and maintain control of an automobile and/or passenger van.
• Ability to type on word processor and/or computer.
• Ability to solve practical problems and deal with a variety of concrete variable in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written and oral form.

Required Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.
• BSW/BA or AA and/or related experience.
• Must have demonstrated case management skills and experience
• Knowledge of child development, emergency intervention methods, family dynamics, health and mental healthcare systems; or equivalent combination of education and experience.
• Case management certificate or other certification required by program or willingness to obtain certification.
• TB Test
• Valid Driver's License and proof of liability insurance
• Transportation
• Must have excellent oral and writing skills.
• Bilingual in Spanish required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and to talk to hear. The employee frequently is required to use hands, fingers, handle or feel objects, tools or controls and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and / or move up to 20 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The environment is a clinical business office environment. Potential exposure to blood borne pathogens, respiratory diseases and other infectious diseases, and other biohazardous material requiring universal standard precautions. This position requires the individual to have their own transportation, a current unrestricted license to drive, documented auto insurance and the individual must be willing to work in schools, client’s homes and the community.

WORK SCHEDULE DEMANDS:

• This is a full-time position unless specified by the Director.
• Due to the nature of the job, this individual must be flexible with their schedule to accommodate the client population.

CCAP is dedicated to the goal of building and maintaining a diverse and inclusive workforce committed to caring for patients in a manner that is respectful of cultural difference. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our Benefits

Our comprehensive benefits package includes 403(b), health insurance, vision and dental insurance, life insurance, long term disability, flexible spending accounts, health reimbursement accounts, tuition reimbursement up to $1,000 annually, Employee Assistance Program, generous vacation, sick and personal days, and up to 12 available paid holidays for full-time employees and some benefits are included for part-time employees.

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business need.