Policy Manual Technician, Policy and Governance Technology Services

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SUMMARY

Under general supervision of the Senior Director, Policy and Governance Technology Services, performs a variety of assignments related to the development and maintenance of Policy Services products; provides a variety of responsible and difficult office activities including word processing, record keeping, report preparation, and filing; and performs related work as required.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Types, proofreads, and word processes a variety of documents; checks drafts for punctuation, spelling, and grammar; makes revisions as appropriate.
• Performs applications programming operations (macros) for the input, storage, revision, and retrieval of data from word processing equipment.
• Performs a variety of administrative and technical duties to support departmental operations, including filing, scanning, printing, and shipping, organizing, and editing documents based on specific instructions.
• Maintains accurate and detailed documents, verifies accuracy of information, and records information pertaining to the Policy Services’ products.
• Prepares mailing (including mail merge, template creation, address labels, etc.) and mass mailing of product packets.
• Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files.
• Applies best practices of teamwork to coordinate workflow and ensure districts receive product updates, and related information in a timely manner.
• Reads and demonstrates an understanding and adherence to CSBA values, policies, and practices.
• Demonstrates respect, honesty, and professionalism at all times.
• Adheres to an established work schedule and the organization’s timekeeping practices.
• Performs other duties as assigned.