Senior Quality Control Inspector

JOB TITLE:   Senior Quality Control Inspector – Government Services

SCHEDULE: M-F 6:30 AM-3:00 PM 

Bargaining Unit Status:  None

FULL-TIME ☒ , OR PART-TIME ☐  (hours per week: 40 )

EDUCATIONAL QUALIFICATIONS:
 Associate Degree in Quality Management or 3 years or more experience in Quality Control related position. (Combination of Degree and Experience may be considered)

EXPERIENCE QUALIFICATIONS:

• Knowledge of quality inspection practices and procedure’s.
• Must be Familiar and able to read Period Work Statement (PWS) and Statement of Work (SOW)
• Must have a working knowledge of the requirements of Quality Assurance/Quality Control programs.
• Experience in Line of Business (LOB) operations preferred.

OTHER QUALIFICATIONS:

• Must be authorized for coverage under agency insurance if operating agency vehicle, have good driving record, valid driver’s license, and/or required level of personal auto insurance.
• Must be able to satisfactorily complete a background check, per company requirements.
• Must be able to obtain DOD security clearance at the Secret level.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Proficiency in quality control reporting and basic file management.
• Must be knowledgeable in Microsoft Word, Excel, and PowerPoint

IMMEDIATE SUPERVISOR:
Quality Control Manager

ESSENTIAL FUNCTIONS:

• Ensure all daily and monthly preparations QC Inspection are scheduled.
• Ensure the QC Inspection schedule reflects the rotation of buildings between inspectors and the use of the most economical and time-efficient routes to accomplish the work.
• Prepare and distribute copies of the weekly QC Summary Report for discussion at weekly Supervisor’s Meeting.
• Follow-up and make visits as necessary to ensure customer complaints are followed up, cleared, customers are satisfied, and corrective actions are documented properly.
• Monitor monthly additions and deletions of buildings to and from the various contracts and make needed changes to the Quality Control database and supporting documents.

• Perform QC administrative work as necessary, including:
  • QC Data entry/Data update
  • QC reports and correspondence filing and archiving  
• Perform random Inspection that are schedule monthly to ensure standardization, and inspector compliance with existing procedures..
• Perform and/or ensure pre-occupancy and post-occupancy inspections are completed as directed.
• When performance discrepancies are found during inspections, ensure project management is informed of performance necessary to bring performed work to Phoenix established baseline quality standards.
• Administer cross-training for new and fill-in QC inspectors when necessary.

• Ensure all equipment and supplies are in there designated locations.
• Monitor employees for safe working practices and environmental compliance in their work areas, and relay negative information gained to the project management.
• Assign appropriate personnel to investigate QC customer complaints
• Check on customer call-in/complaints as directed by the project management.
• Ensure all areas are re-inspected as necessary to ensure contract compliance.
• Make sure closed areas are properly annotated upon discovery and advise the project management.
• Ensure proper safety, cleaning, and inspection of assigned vehicles, and that inspections are properly documented.
• Fully support the Phoenix Affirmative Action Program.

SPECIFIC RESPONSIBILITIES RELATED TO THIS POSITION MAY INCLUDE ANY OF THE FOLLOWING:

• Assist in empowering disabled employees to be successful in their jobs and satisfying customer requirements.
• Assist employees with reasonable accommodations to enhance their work area 
• Advocate for employees when appropriate
• Participate in creative problem-solving to further the employment goals of people with disabilities. 

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Ability to communicate by, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and situations.
• Ability to move safely about the work area.
• Ability to retrieve items from high and low areas.
• Ability to perceive size, discrimination, temperature, shapes, and/or textures.
• Physical stamina to work at least 8 hours per day.

EMOTIONAL CAPACITIES:

• Must be able to change routine in a positive manner.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive the real problems and bring issues to a successful conclusion.
• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time.
• Must possess effective oral and written communication and interpersonal skills.
• Must be able to maintain confidentiality.
• Must have stable work behaviors daily.
• Must have adequate individual coping skills.
• Must be able to maintain good work attendance.
• Must be able to resolve problems, handle conflict and make effective decision even in emergency situations.
• Must be able to exercise good judgment to maintain a safe work environment.

RATE OF PAY: TBD

Phoenix is an equal-opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply.”
All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority or in another protected group. We are a Drug-Free Workplace.
Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.
Condition of employment may include compliance with infection prevention protocols recommended by CDC, OSHA, and other regulatory agencies.

 

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