Clinical Lead Care Manager - ECM

Title: Clinical Lead Care Manager - ECM

Base Salary Range: $131,461-$152,315 plus benefits

FTE: Part-Time Non-Exempt (16-20 Hours)

Responsibilities: We are seeking a dynamic and experienced Clinical Lead Care Manager to join our Enhanced Care Management Program. As the Clinical Lead Care Manager, you will play a pivotal role in overseeing and coordinating care management activities, ensuring the delivery of effective and efficient healthcare services to our patients. This role requires a combination of clinical expertise, patient advocacy, and a passion for improving patient outcomes.

• Care Coordination: Coordinate and facilitate care for patients with complex medical needs, ensuring seamless transitions between healthcare providers and settings.
• Patient Advocacy: Advocate for patients' needs and collaborate with the interdisciplinary healthcare team to address barriers to care and improve patient outcomes.
• Quality Improvement: Collaborate with the ECM Administrator to develop and implement initiatives that enhance the quality and efficiency of care management services.
• Training and Development: Provide ongoing training and professional development opportunities for care management staff to ensure competence and compliance with program goals of health promotion and connection to clinic.
• Documentation in NextGen EHR System: Ensure accurate and timely documentation of client interactions in the NextGen Electronic Health Record (EHR) system, maintaining compliance with LA Care, Health Net and Molina Healthcare reporting standards.
• Health Promotion Material Development: Source, create, and disseminate health promotion materials for Lead Care Managers to distribute to program members. Collaborate with internal and external stakeholders to ensure materials align with evidence-based practices and cultural competence.
• Willingness and ability to manage a small caseload (1-10) of high-needs clients as needed.

Education and Knowledge:

• Bachelor’s degree in nursing, social work, or a related field. Master’s degree preferred.
• Knowledge of or willingness to learn LA Care, Health Net, and Molina Healthcare reporting requirements for clinical oversight.
• Must have a minimum 1-3 years experience in a community clinic or FQHC setting
• Experience working with patients with limited literacy and from socioeconomically disadvantaged backgrounds.
• Bilingual and Bi-literate Spanish/English required.

Licensure and Certifications

• ·Valid Registered Nurse (RN) license in California or Psychiatric Mental Health Nurse Practitioner (PMH-NP) or PMH Clinical Nurse Specialist (PMH-CNS) or Advanced Practice Nurse or Nutritionist or Social Worker.

Top benefits or perks: As a team member at South Central Family Health Center, you’ll enjoy competitive wages and generous benefits:

• Benefits: Health care, dental, life Insurance
• 403 (b) Retirement plan
• Education Reimbursement Career development: Entry-level employees have opportunities to work in management, HR or other areas of the company.