Accounts Receivable / Collections Specialist

Do you dream of wide-open spaces and fresh air, while having a love for numbers and managing complex projects? Join our passionate team at Fjällräven's North American HQ in Louisville, CO, as an Accounts Receivable/Collections Specialist! This role is your chance to ensure a smooth financial journey for our company, all while working alongside a team that shares your love for the outdoors.

WHAT WE OFFER

When you join us, you are offered several great benefits. Here are some things to expect at Fenix Outdoor:

• A stimulating work environment with passionate, enthusiastic co-workers
• Opportunities for personal and professional growth that will elevate your career
• A company that treasures sustainability and acts to create future stewards of nature
• Medical, Dental, Vision, Critical Illness, Accident
• 401k with generous company match
• Financial wellness program, including access to financial coaching and loans
• Generous schedule of company-paid holidays
• Product discounts on all Fenix Outdoor brands
• Industry discounts and more…

The anticipated wage for this position is $22.00-25.00 per hour.

ABOUT THE ROLE

In this role, you’ll pay a key part in keeping Fenix Outdoor’s financial path clear. You’ll be responsible for:

• Finding solutions with the Fenix community: contact customers with past-due invoices and work collaboratively to find payment solutions
• Financial finesse: Process payments, research payment disputes, and ensure timely and accurate daily cash posting
• Communication is key: Maintain positive relationships with internal departments and customers through clear, professional communication
• Team player: contribute to a dynamic and supportive work environment by being willing to lend a hand

This full-time position is based in our Louisville, CO corporate offices and reports to the Credit Manager.

WHAT YOU WILL DO

• Contact accounts that are past due and assist with getting payments
• Process credit card payments
• Research payment disputes
• Generate and send statements and invoices to accounts
• Communicate with the credit department, account services, and sales team regarding delinquent accounts
• Facilitate communication between departments as necessary
• Post cash daily and balance to bank statements
• Communicate to appropriate departments on payment deductions
• Continuously improve processes, service, and communication
• Make decisions and solve problems using sound, inclusive reasoning and judgment
• Support with finance audits, financial reporting, and other department projects

WHO YOU ARE

• You have at least two years of experience in Accounts Receivable or Collections.
• Your written and verbal communication skills are top-notch, allowing you to navigate many situations with tact and clarity
• You manage time effectively and have exceptional attention to detail
• You work with a high sense of urgency and perform well under pressure
• You are comfortable with Microsoft Office, including Outlook, Excel, and Word
• You build positive professional relationships and thrive in a team environment
• You are willing to tackle multiple daily tasks with energy, passion, and a positive attitude

Preferred, but not required:

• Previous experience with ERP systems (especially Microsoft AX) is a plus!
• Experience with collections, aged receivables, and general accounting is always a welcome addition in top candidates.
• A background in working with wholesale accounts, AP contacts, customer service, and sales representatives is also preferred, but not required
• A Bachelor’s degree is a plus, but a strong combination of education and experience can lead the way.

ABOUT US

At Fenix Outdoor, we create life-altering experiences in nature by providing a full range of products and specialty outdoor retail stores across several countries. Our company enables people to enjoy life outside.

Our house brands include Fjällräven, Hanwag, and Royal Robbins. Our European retail stores give outdoor enthusiasts the right tools and apparel for every stage in their journey. Additionally, our common service operation supports our companies, teams, and business globally. We span 20 countries and treasure the international, multi-cultured, and supremely unique heritages that comprise our organization’s DNA.

We’re a team of nature lovers, some more experienced than others, and enjoy being outside. Whether in a city park or climbing the peak of a mountain, sustaining the world we live in is a top priority in what we do. After all, our business is nature.

We are buyers, e-Comm specialists, strategists, marketers, communicators, sales staff, customer service reps, and business developers. In nature, we’re all the same.

SOUND LIKE A GREAT ADVENTURE!? We were hoping you’d say so. Apply through our brief online application before May 21, 2024! Applications are processed continuously, and the position can be filled before closing. We look forward to learning more about you!

Fenix Outdoor and Fjällräven celebrate diversity and are committed to continually striving to create and grow a diverse and inclusive workplace for all employees. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We aim to facilitate a safe, fair, and kind work environment where all feel welcome and can thrive.