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Accounts Receivable Collections Analyst Jobs (NOW HIRING)

Surya Inc

Accounts Receivable Collections

White, GA · On-site

$18 - $22.75/hr

Analyze risk exposure based upon customer payment patterns, credit sources and by performing ... Knowledge of accounts receivable, credit, collections and cash application attributed to 3+ years ...

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How much do accounts receivable collections analyst jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for accounts receivable collections analyst in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What does an accounts receivable collections analyst do?

An Accounts Receivable Collections Analyst is responsible for managing and collecting outstanding payments from customers or clients. They monitor accounts to identify overdue payments, communicate with customers to resolve billing issues, and negotiate payment arrangements. The role also involves maintaining accurate records, analyzing accounts receivable data, and collaborating with other departments to ensure timely collection of funds. Their work helps ensure the company's cash flow remains healthy and minimizes financial risk from unpaid invoices.

What are some common challenges faced by an accounts receivable collections analyst, and how can they be managed effectively?

Accounts Receivable Collections Analysts often encounter challenges such as delayed payments, disputed invoices, and maintaining positive client relationships while ensuring timely collections. Effectively managing these challenges requires strong communication and negotiation skills, attention to detail, and the ability to prioritize accounts based on risk and value. Collaborating closely with sales, customer service, and accounting teams helps address disputes quickly and implement solutions that support both the company's cash flow and customer satisfaction.

What is the difference between Accounts Receivable Collections Analyst vs Accounts Payable Specialist?

AspectAccounts Receivable Collections AnalystAccounts Payable Specialist
Primary FocusCollecting outstanding customer paymentsManaging company bills and vendor payments
CredentialsTypically requires accounting or finance certificationsOften requires similar financial or accounting certifications
Work EnvironmentFinance or accounting departments, often in corporate settingsFinance or accounting departments, often in corporate settings
Industry UsageCommon in industries with high receivables like retail, manufacturingCommon in industries with extensive vendor relations like manufacturing, retail

While both roles are part of the finance team, the Accounts Receivable Collections Analyst focuses on collecting payments from customers, whereas the Accounts Payable Specialist manages outgoing payments to vendors. Both roles require similar financial knowledge and certifications, and they often work in the same industry environments.

What are the key skills and qualifications needed to thrive as an accounts receivable collections analyst?

To thrive as an Accounts Receivable Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Proficiency with accounting software such as SAP or Oracle, and familiarity with spreadsheets and databases, are commonly required. Excellent communication, negotiation skills, and persistence help build rapport with clients and resolve payment issues effectively. These skills ensure timely collection of receivables, maintain healthy cash flow, and minimize financial risk for the organization.
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Accounts Receivable Collections Analyst jobs near you
Infographic showing various Accounts Receivable Collections Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,228 per year, or $22.7 per hour.

Accounts Receivable & Collections Analyst

8x8, Inc.

San Jose, CA

$23.75 - $30.25/hr

Full-time

Re-posted 28 days ago

Job description

Company Description

PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:

 https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US

**PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.** 


8x8 (Nasdaq: EGHT) was selected by Forbes as the 10th best performing stock, 8x8 ranked No. 10 on the Forbes list of 20 Fast Growing Tech Stars. Additionally Forbes selected 8x8 the 23rd best small company based on Growth and Financial Performance, 8x8 Ranks 23rd on Top 100 List and 10th on List of Fast Growing Tech Stars.

 8x8 is the one connection businesses need to experience the unique capabilities of advanced VoIP communications. We offer voice, video, mobile and unified communications solutions for small-to medium businesses and distributed enterprises. Our business services integrate advanced phone services, contact center solutions, web conferencing, powerful online productivity tools and flexible service plans. 8x8 services are affordable as well as easy to setup and use.

Job Description

PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:

 https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US

**PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.**


Job Description 

As we continue to strengthen our infrastructure, the AR and Collection Analyst must possess the knowledge, skills and ability to manage a varied accounts receivable portfolio. Responsibilities include collecting customer outstanding receivable balances by enforcing terms of sale; timely analysis and making decisions for resolution of over/short payments and deductions/claims; reviewing and taking action on orders; responding to internal and external customer inquiries; creating reports and analysis using excel; ability to adhere to new requirements; must be very excel savvy; ability to perform other tasks and special projects as needed. The A/R Analyst must be self-reliant and make independent decisions exercising good judgment. This position interacts with all levels of management internally and externally to minimize risk and improve profitability and the collections cycle. They serve as the main point of contact in identifying and resolving issues that impact receivables.


Key Responsibilities

  • Analyst has overall responsibility for a receivable portfolio
  • Independently plan, analyze and carry out collection of past due accounts  
  • Conduct timely research, analysis and decision making for resolution of deductions and disputed items, short/over-payments
  • Reconcile accounts in timely manner; analysis of transactions and initiate credits and adjustments to accounts, as well as accurate clearing of corresponding credits and debits
  • Identify and resolve order-to-cash root cause issues that impede invoicing, collections and deduction resolution. Includes initiating and driving cross functional resolutions.
  • Review orders on credit hold and personally take appropriate action to ensure delivery dates met
  • Initiate and maintain complete, accurate and updated records of contacts, collection activities and account reconciliations
  • Active participation with driving results to meet individual, team and department objectives
  • Ongoing process improvement focus, making recommendations and participating and or leading implementations to improve department efficiency
  • Establish and maintain strong working relationships with customers and other functional groups at all levels including executive decision makers
  • Keep management apprised of unusual or non-standard issues and escalate when appropriate
  • Provide coverage during hours of responsibility for internal and external customers
  • Other tasks/projects as needed

PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:

 https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US

**PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.**

Qualifications
  • BA/BS in related discipline highly preferred or equivalent experience
  • Minimum 1-2 years high volume collections and deductions experience 
  • Exceptional Microsoft Office skills are required; including pivot tables, vlookups, formula building and sorting of data
  • Peoplesoft experience is highly desired 
  • Positive and energized work attitude with a sense of urgency, strong work ethic and eager to learn and grow in a fluid and changing environment 
  • Demonstrated ability to adapt and work in a very ambiguous and growing environment
  • Attention to detail without losing focus of the "big picture"
  • Ability to thrive in a fast paced, ever-changing environment with the ability to stay focused and quickly achieve closure
  • Excellent problem solving and negotiation skills required.
  • Proven ability to own complex portfolios   
  • Communication skills require strong business writing skills and the ability to effectively articulate with discussions, proposals and negotiations in a persuasive manner
  • Highly motivated self-starter who can work well independently and in a team environment
  • Must have a flexible schedule and be willing to put in extra time as needed to meet objectives
  • Experience in Telecom industry preferred

PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:

 https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US

**PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.**

Additional Information

Notice to Search Firms and Staffing Agencies

8x8, Inc. maintains an approved supplier list based on current skill set and technology requirements. Therefore, our supplier base is limited to our specific hiring needs in a given business cycle. 8x8, Inc. does not accept resumes from unapproved suppliers. Any resumes received from unapproved suppliers will be considered unsolicited and 8x8, Inc. will not be obligated to pay a referral fee.

All your information will be kept confidential according to EEO guidelines.


PLEASE APPLY BY COPYING AND PASTING THE FOLLOWING LINK TO YOUR WEB BROWSER:

 https://workforcenow.adp.com/jobs/apply/posting.html?client=8x8&jobId=83025&lang=en_US

**PLEASE APPLY TO THE LINK PROVIDED. ONLY RESUMES SUBMITTED TO THE LINK WILL BE CONSIDERED.**

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