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$30

How much do accounts receivable collections analyst jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for accounts receivable collections analyst in the United States is $22.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What does an Accounts Receivable Collections Analyst do?

An Accounts Receivable Collections Analyst is responsible for managing and collecting outstanding payments from customers or clients. They monitor accounts to identify overdue payments, communicate with customers to resolve billing issues, and negotiate payment arrangements. The role also involves maintaining accurate records, analyzing accounts receivable data, and collaborating with other departments to ensure timely collection of funds. Their work helps ensure the company's cash flow remains healthy and minimizes financial risk from unpaid invoices.

What are some common challenges faced by an Accounts Receivable Collections Analyst, and how can they be managed effectively?

Accounts Receivable Collections Analysts often encounter challenges such as delayed payments, disputed invoices, and maintaining positive client relationships while ensuring timely collections. Effectively managing these challenges requires strong communication and negotiation skills, attention to detail, and the ability to prioritize accounts based on risk and value. Collaborating closely with sales, customer service, and accounting teams helps address disputes quickly and implement solutions that support both the company's cash flow and customer satisfaction.

What is the difference between Accounts Receivable Collections Analyst vs Accounts Payable Specialist?

AspectAccounts Receivable Collections AnalystAccounts Payable Specialist
Primary FocusCollecting outstanding customer paymentsManaging company bills and vendor payments
CredentialsTypically requires accounting or finance certificationsOften requires similar financial or accounting certifications
Work EnvironmentFinance or accounting departments, often in corporate settingsFinance or accounting departments, often in corporate settings
Industry UsageCommon in industries with high receivables like retail, manufacturingCommon in industries with extensive vendor relations like manufacturing, retail

While both roles are part of the finance team, the Accounts Receivable Collections Analyst focuses on collecting payments from customers, whereas the Accounts Payable Specialist manages outgoing payments to vendors. Both roles require similar financial knowledge and certifications, and they often work in the same industry environments.

What are the key skills and qualifications needed to thrive as an Accounts Receivable Collections Analyst, and why are they important?

To thrive as an Accounts Receivable Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Proficiency with accounting software such as SAP or Oracle, and familiarity with spreadsheets and databases, are commonly required. Excellent communication, negotiation skills, and persistence help build rapport with clients and resolve payment issues effectively. These skills ensure timely collection of receivables, maintain healthy cash flow, and minimize financial risk for the organization.
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Accounts Receivable Collections Analyst jobs near you
Infographic showing various Accounts Receivable Collections Analyst job openings in the United States as of June 2026, with employment types broken down into 4% Locum Tenens, 9% As Needed, 79% Full Time, 4% Part Time, 1% Temporary, and 3% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $47,228 per year, or $22.7 per hour.
Accounts Receivable & Collections Analyst

Accounts Receivable & Collections Analyst

Mac Papers and Packaging,

Jacksonville, FL • On-site

$18.50 - $23.50/hr

Full-time

Posted 7 days ago

Mac Papers rating

7.1

Company rating: 7.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

189th of 338 rated retail wholesalers

Job description

The Accounts Receivable & Collections Analyst is part of a team of highly motivated, customer-oriented individuals seeking to deliver exceptional experiences to our customers and drive performance of the organization. This role ensures timely and accurate invoicing, effective cash collections, and strong customer account management while maintaining compliance with internal policies. The analyst will support the Company’s largest and top-tier customers. (This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions:

Accounts Receivable Management

  • Reduce Days Sales Outstanding (DSO)
  • Reconcile customer accounts, including researching short payments, deductions, and unapplied cash
  • Partner with other Accounts Receivable team members, sales and customers to resolve discrepancies and maintain accurate account status
  • Maintain detailed account notes and accurate support files for payments, adjustments and journal entries
  • Monitor AR aging and ensure balances are accurate. Apply credits to open balances in a timely manner
  • Coordinate, facilitate and troubleshoot multiple customer portals

Billing & Invoicing

  • Complete the billing process on orders that were not auto billed at delivery
  • Review and correct invoicing exceptions and authorize billing
  • Ensure proper application of pricing, discounts, and tax requirements
  • Maintain a log and resolve billing issues by collaborating with customers, sales, customer service, and Finance
  • Issue and review credit memos for returned product, quantity, and pricing discrepancies
  • Ensure AR Manager is aware of any potential issues that would affect payments being made timely

Collections

  • Manage a portfolio of customer accounts to ensure timely payment of outstanding invoices.
  • Conduct proactive collections outreach via phone and email
  • Analyze aging reports and prioritize collection efforts to reduce past-due balances
  • Negotiate payment plans and resolve payment disputes in a professional manner, escalate timely as needed
  • Coordinate with the AR Supervisor, AR Manager and Collections Analyst to improve collections, including customer outreach and escalation of high-risk or delinquent accounts as needed

Process Improvement & Compliance

  • Identify opportunities to improve billing accuracy, collection efficiency, and customer experience
  • Ensure compliance with internal controls, company policies, and audit requirements
  • Support month-end close activities related to AR

Other duties as assigned.

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.

Education and/or Experience:

  • BS in Accounting or Finance is preferred
  • Minimum of 5+ years in accounts receivable, billing, or collections
  • Strong knowledge of AR processes, billing systems, and collections practices
  • Experience using ERP accounting platforms (Infor M3, SAP, Sage, Syspro)
  • Experience using AR automation platforms such as BillTrust
  • Working knowledge of EDI and customer billing portals
  • Excellent analytical skills
  • Proven attention to detail
  • Working knowledge of accounting standards
  • High proficiency with Microsoft Excel
  • Ability to multitask and prioritize workload
  • Must have intermediate Microsoft Office (Word, Excel, Outlook) skills
  • Must be able to efficiently use a Windows-based computer
  • Ability to prioritize and complete assignments accurately and in a timely manner
  • Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment
  • Strong interpersonal, organizational, oral and written communications skills
  • Must be able to read and communicate in English, for safe and effective performance of the job and business operations
  • Must be able to work independently, and with a team
  • Must be able to pass a drug screen and criminal background check

Work Environment:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

  • Regularly required to walk and stand continuously for long periods of time.
  • Talk or hear, both in person and by telephone.
  • Reach with hands and arms.
  • Specific vision requirements include close vision, distance vision and the ability to adjust focus.
  • Lift up to 25 lbs.

Mental Demands

  • Regularly required to use written and oral communication skills.
  • Will interact regularly with managers and staff.
  • Must be able to work independently with little supervision.

Work Environment

  • Employee works under typical office conditions, and the noise level is usually quiet.

Mac Papers + Packaging is an equal opportunity employer and makes employment decisions without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other protected category.