Test Technician

The ideal candidate will have a solid background in both software and hardware troubleshooting. As Software Technician II, you will be responsible for supporting our Software and Troubleshooting infrastructure, resolving technical issues, and ensuring the smooth operation of our systems through defined processes and procedures for reliability and compatibility before they ship to the end user. This role requires technical expertise, problem-solving skills, and strong communication skills. Must be able to read board configuration manuals and other written instructions related to hardware and software.

Duties and Responsibilities

• Under limited supervision works from work orders, test procedures, product manuals, and verbal and written instructions to configure and test computer hardware. Sets up BIOS and loads any required software.
• Performs and assists others in troubleshooting to resolve hardware, firmware, and software problems, including issues with desktops, laptops, servers, and other peripheral devices. Perform hardware repairs or replacements as needed.
• Responsible for updating work order status.
• Interfaces with senior technicians to prioritize workflow.
• Reports any conditions that may jeopardize safety, quality, or delivery to their supervisor.
• Communicates ideas that will help improve the process, quality, product or working conditions.
• Maintains a clean and organized work area.
• Stays current with and always follows company and department policies/procedures.

• Experience with several of the following software: DOS, Windows NT, various Microsoft Windows revisions, Unix, and OS/2.
• Experience with several of the following hardware components: Motherboards, Video adapters, Network adapters, Sound cards, Fixed and Floppy disks, and various memory and cache configurations.

Education Requirements

• High school diploma or general education degree (GED); two to three years related hands-on PC assembly experience and/or training

Preferred Qualifications

• Secondary education in the area of electronics, PC architecture, or Networking Certification
• Certificate in PC Repair
• Associates degree in related field

About Core Systems

Core Systems is a premier manufacturer of best-in-class rugged computers and rugged displays. We design and manufacture all our products in Poway, California. Our 75,000+ square foot facility features on-site engineering, metal fabrication, and system assembly along with a complete MIL-Spec testing lab. Core Systems is one of the only vertically integrated rugged computer manufacturers in the nation. Our diverse family of rugged products are deployed in ground vehicles, aircraft, and maritime installations worldwide. Our innovative solutions are designed to thrive in some of the world’s harshest environments. Core Systems is headquartered in Poway, California with deep roots within the local defense community.

We offer a full benefits package including medical, dental, vision, paid life insurance, 401(k), paid time off, paid sick time, paid holidays, on-site fitness center, and a casual work environment.

Non-Exempt Salary Details: The base pay rate for this role is between $20 to $28 per hour. The range for this position is an estimate. Final compensation package will ultimately depend on factors including relevant experience, skillset, knowledge, business needs and market demand.