Bell Person/Attendant (Part-Time)

AT&T Hotel & Conference Center

Austin, TX

Paid Time Off
Part-Time

Job Description

Join our Guest Services team as their new part-time Bell Person/Attendant! Hook 'em!

Principle Responsibilities & Position Purpose

To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

ESSENTIAL FUNCTIONS

Assist in the transport and storage of guest luggage to guest room and conference center
Assist with guest packages
To properly “log” all trips with guest luggage
Responsible for a clean and “smart” appearance of uniforms
Knowledgeable about all hotel amenities
To be conversant with all hotel promotional programs (guest related)
Ensure cleanliness of bellclosets and bellcarts
Answer phones
Drive cars and shuttle vans
Welcomes and assists guests’ according to PLATNIUM SERVICE Standards.
Providing an excellent first impression to guests
Maintains a presence in the Front Drivethroughout the hours of the shift.
Greets all guests courteously, using the guest’s name whenever possible. Assist with the coordination of the arrivals and departures on the front drive including assisting the valet with calling cars, processing tickets and directions.
Demonstrates PLATNIUM SERVICE Standards in all interactions.
Remains observant and responds to each guest who passes through entrances.
Assists Housekeeping in maintaining the cleanliness and appearance of the Hotel Lobby and Entry way.
Follows Hotel’s telephone etiquette standards.
Follows Occupational Health & Safety regulations.
Reports suspicious people, behavior, and vehicles to Security
Ensures adherence to Code of Ethics

TO BE CONSIDERED FOR THE ROLE, APPLY DIRECTLY WITH COMPASS CAREERS: https://jobs.compassgroupcareers.com/job-invite/1305001/

The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:

Paid Vacation Days (after 90 days of employment)
Annual Merit Increases
11 Paid Holidays (after 90 days of employment)
Ride the Bus for Free
Free Daily Shift Meals
Lockers & Locker Rooms with Showers
Discounted Monthly UT Garage Parking
Discount Gift Shop offerings
Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.

AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.

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