Internet Sales Consultant

Job Title: KIA- Internet Sales Consultant

Job Category: Sales

Location: Colorado Springs

Level/Salary Range: $65000 - $175000 (Commission + Bonuses)

Position Type: Full Time

Job Description

Summary

Responds to Internet customer inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales. And Maintain a high CSI survey scores.

Essential Duties

• Essential Duties include the following. Other duties may be assigned.
• Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email, video or in person.
• Has thorough knowledge of all Kia products models and services.
• Satisfies the transportation needs of Internet-generated customers.
• Sells/leases and delivers a minimum of 9 units per month.
• Directs customers to product information resources, including those available on the Internet.
• Assists customers in selecting vehicles.
• Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
• Checks email frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
• Handles all Internet sales inquiries personally.
• Coordinates Internet promotions with other dealership sales promotions and advertising.
• Ensures that the website address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens and all dealership advertising.
• Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.
• Works with webmaster to update the website frequently to attract new and repeat visitors.
• Takes photos of dealership inventory for use on the dealership site.
• Maintains an ongoing customer database to capture repeat business.
• Knows and understands the federal, state and local laws that govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Keeps abreast of new products, features, accessories etc., and their benefits to customers.
• Attends product and sales training as requested by sales manager and by Kia Corperate.
• Schedules first service appointment.
• Attends sales meetings.
• Maintains professional appearance.
• Other tasks as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Follow a very strict process that has been proven effective at selling cars, helped by an internet manager Must have 1-2 year Internet sales experience Must have a proven track record of selling cars Must show HIGH CSI scores

Education and/or Experience

Two to four years related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

Certificates, Licenses, Registrations

• State Sales License
• Valid Driver's License

Benefits (Eligibility dependent upon employment status)

• Medical • Dental • Vision • PTO • 401k • FSA/ HSA • Basic Life Insurance • Long Term Disability • Travel Assistance • Legal Insurance • Employee Assistance Program • Onsite Fit Factories • Employee Clinics