Cloud Infrastructure Engineer

Our culture at Outsell is constantly evolving where amazing people (like you) can do their best work. If you are ready to start and grow your career at a values-based company, you’ve come to the right place.

Outsell is a data and technology company whose automotive customer engagement platform listens, predicts and engages with customers at scale, delivering measurable improvements in sales, profitability and customer loyalty. We are based out of Minneapolis, MN with extensions of our team located throughout the US. The preference for this position is to be based out of Minnesota.

POSITION SUMMARY

The Cloud Infrastructure Engineer designs, builds, monitors, and maintains business-critical infrastructure (as code) for an enterprise scale, cloud hosted SaaS application. The successful candidate will collaborate with the Infrastructure Team to convert technical project requirements into functional infrastructure. The Cloud Infrastructure Engineer will report to the Senior Director of Information Technology but operates with a great deal of autonomy as a trusted partner to teams spanning the organization.

KEY RESPONSIBILITIES

• Design, implement, and maintain automation solutions for efficient deployment of resources in AWS
• Work with Architects, Developers, and the Infrastructure Team to design and document infrastructure for current and new Outsell developed products
• Install and configure EC2 servers (Windows and Linux) and related components for all Software Development Lifecycle (SDLC) environments using IaC wherever possible
• Design and implement maintenance, monitoring, and support solutions for all infrastructure resources including High Availability and Disaster Recovery plans where needed
• Design and implement the allocation and configuration of all Amazon Services (i.e. VPCs, EIPs, ELBs, CloudFormation, CloudFront, and so on)
• Communicate and collaborate regularly with key associates to ensure infrastructure availability, integrity, security and optimization to support the enterprise application SDLC and Application Lifecycle Management (ALM) models
• Collaborate with Application and Data architecture resources to evaluate, recommend, plan, implement and support 3rd party applications in the AWS environment necessary for the delivery of Outsell products and services
• Proactively install, test, evaluate and recommend new AWS and server technologies
• Follow relevant ITSM processes for ensuring efficiency and transparency of service and solution delivery in the AWS infrastructure
• Provide 24/7 support for critical situations
• Clearly and effectively report on the progress of projects assigned
• Collaborate with key associates to Design, Implement and Support all Build and Deploy process (DevOps)Work with Infrastructure team to monitor, report and advise on AWS budget and costs
• Collaborate with Application and Data Architects resources to report and advise on capacity planning
• Demonstrate the values of Outsell in everyday interactions
• Perform other duties as required

PROFESSIONAL QUALIFICATIONS

Education and Experience:

• BA/BS degree in computer science and
• Four (4) years of experience working with cloud-based infrastructure and IaC; experience designing and implementing high availability and disaster recovery solutions, ITSM processes (i.e. Change Management, Incident Management, Problem Management, and Configuration Management), and using AWS CLI (Command line interface) for automating administrative tasks; or
• A combination of education and work experience necessary to perform essential functions.

Technical/Functional Competencies and Traits:

• Intermediate knowledge of AWS resources
• Intermediate knowledge of AWS pricing/performance models
• Intermediate knowledge of multiple coding languages
• Advanced analytical and problem-solving skills
• Ability to work independently and as part of a team
• Advanced written and verbal communication skills
• Time Management, Organizational skills, and Detail-orientation

TRAVEL REQUIREMENT

Up to 5% travel by car and plane.

Preference is for this position to be based out of Minnesota.

OUR BENEFITS

Here at Outsell, caring is one of our core values. We demonstrate that by providing top-notch benefits for our associates as you grow professionally and personally.

• Affordable Medical, Health Savings Account, Dental and Vision
• Unlimited paid time off
• Paid family and medical leave
• Nine paid holidays
• 401(k) with company match
• Discretionary bonuses for above-and-beyond performance
• Tuition reimbursement for formal education, professional development, trainings, etc.
• Hybrid and remote work arrangements

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other class protected by local, state, or federal law. Our commitment to diversity and inclusion extends to all aspects of employment, including recruitment, hiring, promotion, training, compensation, benefits, and other terms and conditions of employment. To request an accommodation for the application process, please email PeopleTeam@outsell.com.