Staff Software Engineer

Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.

Invoca offers a unique opportunity to contribute to our production SaaS platform and cloud infrastructure. You will work with a team who is as committed to building great teams as they are to building great products. The Integrations team empowers Invoca's customers to make strategic marketing decisions through conversion tracking and revenue optimization. We strive for reliability

• Work on a team (and occasionally cross team) to implement solutions to challenging problems
• Consult with product, UX, architects, and engineering management to shape the team's technical and product roadmap
• Advocate for best practices to improve the quality, stability and efficiency of the team's service area and beyond
• Learn the business use cases of your immediate service area and become a subject matter expert by pairing it with technical knowledge of the inner workings of the system
• Use metrics and your team's collective experience to drive development decisions
• Provide technical mentorship, code reviews, and technical project leadership for your team
• Share your passion for learning about technical topics with your team and peers

• 7+ years of Software Development experience in a SaaS environment
• Some experience leading technical projects and prioritization with a customer-focused mindset
• Experience mentoring junior software engineers
• Advanced knowledge of Object Oriented Programming, Test Driven Development, Distributed Systems, and MVC design
• Experience building SaaS applications and working with Product Management in a continuous deployment environment
• A desire to create elegant, scalable, and maintainable tools and solutions
• Experience with some of our primary technologies: Ruby on Rails (or similar), MySQL/PostgreSQL, ElasticSearch, queueing technologies and architecture (example: Apache Kafka)
• Experience with managing 3rd party data contracts and/or public-facing APIs
• Bachelor's Degree or equivalent experience

Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:

• Paid Time Off - Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
• Healthcare - Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
• Stock options - All employees are invited to ownership in Invoca through stock options.
• Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
• Paid Family Leave - Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
• Sabbatical - We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
• Position Base Range - $171,000 to $209,000 Salary Range / plus bonus potential
• Please note, per Invoca's COVID-19 policy, depending on your vaccine verification status, you may be required to work only from home / remotely. At this time, travel and in-person meetings will require verification. This policy is regularly reviewed and subject to change at any time.
• Please note that we are only considering candidates who currently live in the United States and Canada area.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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