Courtesy Patrol Agent

ADASTAFF

Bedford, TX

$16 Hourly
Full-Time

Job Description

Client Company Overview

Our client is the second largest airline hub in the world and is the third busiest airport in the world when measuring by aircraft movements. This is the main airport serving Dallas-Fort Worth metroplex area. As a contracted staffing firm for the DFW Intl. Airport, we are seeking long term associates to work in the Parking Business Unit, providing world-class customer service as a Guest Experience associate.

Job Site Location:

Fort Worth, Texas 76131

Pay Rate:

$16.50 Per Hour

Schedule:

Must be flexible to work any shift; weekends and possible overnights

Overtime Available?

Unknown

COVID-19 Precautions:

Please Ask Your Staffing Specialist

Job Type:

Temporary

Job Summary:

Willingly provide assistance to Airport patrons by transporting customers to their vehicles located in terminal parking or remote parking lots when requested.
Willingly provide assistance to Airport patrons by loading and unloading luggage.
Maintain general cleanliness of the parking garage and stairwells by picking up and removing debris, broken glass, etc.
Willingly perform minor vehicle repairs such as inflating tires and jump starting batteries.
Calls for wrecker service upon patrons request
Communicates with Airport patrons by answering questions, giving directions, offering area maps and offering literature to promote owner city events.
Coordinates with DPS and Energy, Transportation & Asset Management department for assistance with public safety problems/issues and facility needs such as sweeping, replacing light bulbs in terminal parking structures
Inspects parking area for cleanliness and maintenance needs. Removes debris such as paper, cans, and bottles from the garage area.
Provides assistance to ensure patron safety and operational excellence during emergency situations.

Required Skills/Abilities:

Ability to work flexible hours and rotating shift assignments
Ability to understand and follow oral and written instructions
Ability to prepare and maintain routine records and reports
Ability to think and act quickly in emergencies
Ability to communicate clearly using a two-way radio and mobile telephone
Ability to maintain effective working relationships with other departments
Skill in managing customer care during difficult or challenging situations. Public relations problems
Ability to drive an electric cart and/or mini-van
Ability to pass a medical examination
Must have good private driving record, defined as: (a) no more than two (2) convictions of moving violations in the last 36 months and (b) no DWI convictions in the last 60 months.
One (1) year of experience in a position requiring extensive public contact
Possession of a valid class C driver's license
Must be 21 years old

Education and Experience:

Completion of high school curriculum or equivalent