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Airline Jobs (NOW HIRING)

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful ...

Job Summary We are seeking a friendly and detail-oriented Airline Customer Service Agent to assist passengers with check-in, boarding, ticketing, and travel-related inquiries. The ideal candidate ...

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How much do airline jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for airline in the United States is $22.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.67 per hour, depending on experience, location, and employer.

What are airline jobs?

Airline jobs refer to various positions within an airline company, including roles such as pilots, flight attendants, ground crew, baggage handlers, customer service agents, and maintenance technicians. These professionals work together to ensure the safe, efficient, and comfortable transport of passengers and cargo. Each role requires different skills and qualifications, but all are essential to the smooth operation of an airline. Working in the airline industry can involve irregular hours, travel opportunities, and strict adherence to safety regulations.

What Are Different Types of Airline Jobs?

There are numerous types of airline jobs, including plane technician, baggage handler, flight attendant, and pilot. The specific duties and responsibilities differ depending on the kind of work. The duties of a pilot are to fly the aircraft, while the duties of a flight attendant are to greet airline passengers and ensure they have a pleasant experience when they travel. Ground technicians perform a variety of tasks related to plane and equipment safety and maintenance.

What is the difference between Airline vs Pilot?

AspectAirlinePilot
CredentialsAirline-specific training, FAA certificationCommercial pilot license (CPL), FAA certification
Work EnvironmentAirline offices, airports, aircraft cabinsAircraft cockpit, airports, flight decks
Employer & IndustryCommercial airlines, passenger transportAirlines, cargo carriers, private aviation
Search & ComparisonOften compared for airline careers, flight operationsFocuses on flying roles, certifications, and flight duties

While 'Airline' refers to the industry or company type, 'Pilot' describes the individual role responsible for flying aircraft. Pilots work for airlines or other aviation entities, and their credentials and work environment are closely linked. Understanding these differences helps clarify career paths within the aviation industry.

What are some common challenges faced by airline employees working in customer service roles, and how can they be addressed?

Airline customer service employees often encounter challenges such as handling irate passengers, managing flight delays or cancellations, and navigating rapidly changing schedules. These situations require strong communication skills, empathy, and the ability to remain calm under pressure. Many airlines provide specialized training and ongoing support to help staff handle these challenges effectively, and employees are encouraged to collaborate closely with colleagues in operations and management to resolve issues efficiently.

What are the key skills and qualifications needed to thrive as an Airline Pilot, and why are they important?

To thrive as an Airline Pilot, you need strong flight knowledge, aeronautical decision-making skills, and must hold a commercial pilot's license (CPL) or airline transport pilot license (ATPL). Proficiency with advanced avionics, flight management systems, and simulator training are typically required. Exceptional communication, situational awareness, and teamwork are essential soft skills for managing cockpit dynamics and ensuring passenger safety. These capabilities are vital for safely navigating complex flight operations and handling in-flight challenges.
What cities are hiring for Airline jobs? Cities with the most Airline job openings:
What are the most commonly searched types of Airline jobs? The most popular types of Airline jobs are:
What states have the most Airline jobs? States with the most job openings for Airline jobs include:
Infographic showing various Airline job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $46,161 per year, or $22.2 per hour.
Airline Customer Service Agent

Airline Customer Service Agent

GAT Airline Ground Support

Eugene, OR • On-site

$17/hr

Full-time

Posted 4 days ago


GAT Airline Ground Support rating

3.7

Company rating: 3.7 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

51st of 52 rated aviation services


Job description

Job Summary
As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Must be able to announce both incoming and outbound flights.
  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
  • Able to stand and work in one location for up to four hours at a time.
  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
  • Work independently without direct supervision.

Requirements:
  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, speak, and understand the English language.
  • Ability to stand for long periods of time
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
  • Possess entry-level computer skills
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Must be able to work nights, weekends, and holidays

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