Windows Server Administrator

Interview Type: Skype *** Very long term project initial PO for 1 year, expect to go for 4+
years***This is a remote position. However, the candidate may be required to come onsite for
work in the Raleigh office when onsite works is required. Candidates within driving distance
The NC Administrative Office of the Courts (NCAOC), Technology Services Division (TSD),
seeks a qualified Windows Server Administrator to assist with management, administration, and
maintenance of NCAOC Virtualized Server environment. This position provides 24x7x365
operational support for 30,000+ Judicial and non Judicial branch users across the state.

Responsibilities include but are not limited to the following:
Windows Server Administration
o Manage operation, health, and security of a Virtual Server environment.
o Research Vulnerability Notices when received and work with affected areas for
patch or workaround deployment.
o Assist with management and maintenance of physical datacenter infrastructure.
o Respond to Monitoring System Alerts.
Active Directory User Administration
o Manage Users and Groups.
o Provide Users access to requested resources.
Helpdesk Ticket Triage
o Review Helpdesk Tickets and resolve if possible.
o Route tickets to designated engineers if not able to personally resolve.
o Follow up with users on aged tickets to verify they are still valid requests.
General Administration
o Perform troubleshooting, root cause analysis, and performance benchmarking.
o Provide support for issues ranging from single user issues to system wide
problems.
o Assist with periodic testing of disaster preparedness for the NC Judicial Center
Data Center.
o And other assigned duties.Knowledge, Skills and Abilities Competencies
Knowledge of: windows server operating systems, physical server infrastructure, virtual
servers, virtualization technologies, and infrastructure support tools.
Skills in: managing, supporting, and monitoring server hardware, operating systems, and
software in a primarily Windows based environment.
Ability to: manage and monitor windows servers in a virtualized environment Assure
existing systems are functioning properly and processing effectively according to the
objectives Troubleshoot common server issues with servers and software in a primarily
Windows based environment Perform administration tasks in Active Directory. Assist
faculty and management staff in the analysis of vulnerability alert management.

Minimum Education and Experience Requirements
Bachelors degree in computer science or another related information technology field and
four (4) years of IT related work experience or an equivalent combination of education
and experience.
Management recommends that candidates have at least three (3) years of directly related
experience in Windows Server Management three (3) years of directly related experience
to Physical Server Management.
Required Skills:
experience with PowerShell tool scripting. 3 years
Experience with Microsoft Active Directory. 3 years
Experience with Microsoft Print Server technology. 3 years
Physical server management experience with CISCO UCS Servers. 3 years
3 years
Any Enterprise Storage platform experience EMC a plus
Cloud services management experience, preferably Azure and AWS. 3 years
knowledge of common security standards such as PCI, FERPA, and NIST. 3 years
familiarity with NC Statewide security standards. 3 years preferred
Microsoft certifications are a plus.
AWS certifications are a plus.