IT System Administrator

Granby Ranch

Granby, CO

Expired: April 25, 2024 Applications are no longer accepted.

$65,000 to $85,000 Yearly
Full-Time

IT Systems Administrator

Reports To: General Manager
Department: Administration
Status: Full Time, Year Round

Pay Range: Salary $65,000 - $85,000

Date: 02/22/2024

POSITION SUMMARY:

The IT Systems Administrator installs, configures, maintains, supports, trouble-shoots hardware, software and connectivity issues. The IT Administrator coordinates training for software programs and serves as the onsite expert on POS systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Coordinates the installation and configuration of IT systems and hardware
Coordinates and ensures completion of software and hardware training
Provides front-line support for end users in coordination with the associated vendor
Trouble-shoots and coordinates system issue resolution and repair
Maintains hardware including computers, network infrastructure, security systems, peripherals, and all related devices.
Maintains documentation for all IT systems and hardware in a centralized, backed up location
Serves as main point of contact for POS system management; becomes software expert user by building strong relationships with vendors and learning system to troubleshoot on his/her own
Ensure organized installation of workstations, POS, AV to company standard
Ability to professionally install basic wiring and ports
Responsible for installation and maintenance of all indoor/outdoor security cameras
Other duties and projects as assigned

ADDITIONAL DUTIES AND RESPONSIBILITIES:

Establish and maintain a positive, professional working relationships with team members of all levels
Receive and complete work orders in a timely manner, or forward to the appropriate employee/company
Primary boots-on-ground employee for technical issues
Establish internal file system or maintain current SharePoint files and provide training for use of either
Troubleshoot general software issues
Maintain Tickets, Retail, and Rentals item databases

SKILLS, KNOWLEDGE, AND ABILITIES:

Excellent communication skills
Patience, poise, ability to remain calm in a crisis
Desire to work independently with minimal direction
Good organizational and follow-up skills
Significant IT experience including hardware, software and operating systems
Experience in the ski industry a plus

EDUCATION, EXPERIENCE, AND CERTIFICATIONS:

Experience with Axxess, accesso, Digital Dining and Square Software applications preferred
College degree, vocational training, or extensive professional experience in IT required
Must clearly read, write and communicate in English
Minimum 6 years experience in IT or related field in the installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals required
Proficiency with install, configuration, and use of Microsoft operating systems, common applications such as the Office365 suite, and to learn and support configurations of highly customized applications; telecom experience is a plus
Significant IT experience including hardware, software and operating systems

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

Indoor and outdoor work in a mountain environment
Dexterity to use keyboard and install wiring
Requires working on weekends and on holidays throughout the year and some evenings.
Must work in cramped spaces: under desks, behind computer equipment, and in wiring closets
May work on ladders, roofs, ceilings and other high locations
Must be able to lift and carry at least 40 lbs. (computers, monitors, printers, etc.)
Use various hand tools such as screwdrivers, cable crimpers, etc.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

TAGS: ski resort, IT, information technology, hardware, software, troubleshoot, technical, customer service, operating systems