Accounts Receivable Collections Specialist

Job Description

This position will assist and facilitate in the overall operations of the Accounts Receivable and Collections Department. This includes the collection of purchase orders (PO), collecting past due accounts, negotiating payment plans, alerting management of collection issues, researching unapplied cash, answering incoming customer questions and concerns. This position may also require the use of outside customer portals for the purpose of obtaining PO’s, billing, invoice rejection, and/or remittance detail.

• Assists in monitoring general Accounts Receivable E-mailbox and ensure all incoming customer questions are answered timely.

• Applies purchase orders, if applicable to your role

• Contacts customers to obtain purchase orders when a customer has not sent one to us on their own.

• Makes collection calls to customers on overdue accounts and makes recommendations on customer credit activity

• Administers and processes billing information daily or acts as a backup to the Billing Specialist and performs timely review and submission of invoices, if applicable to your role

• Assists the cash applications associate in researching unapplied cash.

• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance

• Participates in, or provides support for annual or state audit requests

• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

Qualifications:
Qualifications

• Associate’s/Bachelor’s degree in accounting or related field, or equivalent experience preferred. High School diploma or equivalent required.
• 1-3 years recent work experience in accounts receivables, collections calls and billing in a high-volume, fast-paced environment required.
• High degree of accuracy, attention to detail and ability to function effectively in meeting daily deadlines. Excellent judgment and organizational skills.
• Excellent written and verbal communication skills
• Strong analytical skills to assess problems and develop solutions
• Ability to manage high volume activity and multi-tasking is essential.
• Proficient technical knowledge of Microsoft Office applications
• Microsoft Dynamics/Great Plains experience preferred

Additional Information

ForTec is an industry leader in improving patient health and healthcare by delivering innovative surgical laser technology to hospitals and healthcare professionals completely on demand. Present in more than 40 states, physicians enjoy the latest generation of surgical technologies from certified medical device manufacturers through our pay-per-use model.

For more than 30 years, our team has greatly impacted patients’ lives by providing service excellence, and we take pride in what we do each and every day. ForTec's continued growth and success has allowed us to provide exciting career opportunities for passionate, customer focused, and highly motivated individuals.

All your information will be kept confidential according to EEO guidelines.

The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.