Wheelchair Agent - TYS Airport

G2 Secure Staff is expanding and looking to add to the Passenger Assistant Agent operations in McGhee Tyson Airport (TYS). This position is also known as Wheelchair Agent.

Pay Rate: $11.00 per hour plus tips

Shift: Full-Time

Schedule: Varies between 5am-12am

The Passenger Assistant Agent is responsible for meeting inbound and outbound flights to provide services for wheelchair passenger.

What does a Passenger Assistant Agent do?

Meet passengers to push in wheelchair to gate or exit door

Assist passenger to sit in aisle chair at gate

Provide exceptional customer service at all time

Ensure all wheelchairs are accounted for at end of shift

What skills are required to Join the Team?

Must be 18 years or older

Must submit to and pass a drug screen and background check

Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history.

Must have a reliable mode of communication and transportation

Language Skills:

Ability to communicate effectively in the English language

Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks

Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public

Must also possess and utilize effective listening skills

Why G2:

Preventive Healthcare Options

PTO Paid Time Off Benefits

Company Matched 401k Options

Employee Discount Program

Employee Assistance Program

This position allows employees to accept “TIPS”

G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.

EOE/M/F/D/V/SO

This posting does not apply to Colorado and New York City. The salary for this or similar positions may differ based on the location’s cost of living or Living Wage Ordinances.