Quality Supervisor

Franklin Electric

Oklahoma City, OK

Full-Time

Job Description

Description

GENERAL DESCRIPTION OF POSITION

Responsible for documenting the quality system in the manufacturing operation. Investigates quality problems and works with operations to implement solutions.

Key Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Effectively analyze and root cause product quality problems; develop and implement corrective action plans and improvements to products and processes.
Develop and implement process control plans utilizing SPC and Design of Experiments methods.
Provide responsible support to Molding production department to ensure quality product manufacturing time.
Design fixtures to support molding processes.
Interface with technical staff of customers and/or suppliers as required to address quality problems and/or customer complaints.
Prepare, review and implement material/manufacturing work instructions and process deviations as required to support continual production.
Participate in product design reviews and identify problems and solutions related to measurability, manufacturability, performance, reliability and feasibility.
Perform internal audits of operations, products and process control plans in accordance with ISO 9001 requirements.
Participates on manufacturing teams as a technical resource.
Champions continuous improvement efforts.
Works hands-on as needed.
Performs other related duties as required or assigned.

SUPERVISORY RESPONSIBILITIES

Supervises non-supervisory employee(s).
- Interviewing and training employees; planning, assigning, and directing work; appraising performance, rewarding, and disciplining employees; assisting in addressing complaints and resolving problems.
- Working with Human Resources on employee issues to ensure timely actions to employee concerns and disciplinary issues.

Skills Knowledge and Expertise

POSITION QUALIFICATIONS
Skills and Abilities

Writes routine reports and correspondence.
General Knowledge of injection molding machine configuration and options.
Understands tools and techniques to identify defects and causes.
Demonstrated ability to perform statistical analysis on pre-production and production data to establish capability indexes.
Effectively communicates information and responds to questions in person-to-person and small group situations with vendors, internal and external customers, the general public and other employees of the organization.
Works with mathematical concepts such as fundamentals of algebra, geometry and trigonometry.
Solves practical problems and deals with a variety of known variables in situations where only limited standardization exists.
Interprets a variety of instructions furnished in written, oral or diagram formats.
Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
Utilizes common-sense understanding in order to carry out written, oral or diagrammed instructions.
Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
Uses noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.).
Completes some moderately repetitive tasks.
Visually distinguishes wording and symbols from such work tools as blueprints, work instructions, books and manuals; distinguishes colors.
Reads and interprets information presented on controls and computer screens.
Inputs appropriate information into computer-controlled machinery and computers.
Deals effectively with persons at all levels in a manufacturing operation.
Coordinate measuring experience a plus.

Education and Experience

Minimum of five years of relevant education or experience in quality control, design, or a related area (required).
Working knowledge of mechanical/electrical metrology e.g., gauges and handheld instruments. (required)
Significant experience with or education providing in-depth knowledge of statistics and/or statistical process control (preferred).
Bachelor's degree in engineering, engineering technology, or related (preferred)

Computer Skills

Intermediate: Spreadsheet, database, Microsoft Office suite, minitab, datamyte, and statistical software such as Quality Analyst.
Basic: Alphanumeric data entry, word processing/typing.

Certificates and Licenses

None.

PHYSICAL ACTIVITIES

While performing the functions of this job, the employee is:

Continually required to sit; use hands to finger, handle, or feel; and talk or hear.
Regularly required to reach with hands and arms.
Frequently required to stoop, kneel, crouch, or crawl.
Occasionally required to stand and walk.
- The employee must frequentlylift and/or move up to 25 pounds.
- Specific vision abilities required by this job include close vision.

The company will make reasonable accommodations to enable individuals with disabilities to perform the essential functions and expectations.

ENVIRONMENTAL CONDITIONS

This position is not subjected to harmful environmental conditions.
The noise level in the work environment is usually moderate.

Why Work at Franklin Electric?

Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.