Entry Level Customer Account Manager

Are you on the hunt for a career, not just any old job? If so, Black Diamond Management is looking for you! We are seeking talented, energetic, and highly motivated Entry Level Customer Account Manager to join our dynamic team.

The perfect candidate does not need to have professional experience! If you have experience in customer service, sales, client-facing, or any other relative field experience, our Entry Level Customer Account Manager role could be the ideal fit for you!

As the Entry Level Customer Account Manager you will be responsible for:

• Manage customer inquiries and complaints efficiently
• Treat all customers in a professional and courteous manner
• Provide information about the products, sales, and services directly to customers
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on sales interactions
• Develop and maintain a knowledge base of the evolving products, sales, and services

• Ability to work unsupervised
• Experience in sales and client-facing
• Reliable transportation to and from work
• Must be able to manage multiple tasks and projects
• Reports to Customer Service & Sales Managers
• Excellent customer service and relationship-building skills
• High school diploma or GED