Vending Technician - VMI

WHO ARE WE: BlackHawk Industrial provides you with the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who need Technical Service and Production Savings.

We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.

SUMMARY: The Vending Technician - VMI is responsible for installation, and the overall maintenance of the VMI vending platform in their assigned area.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Personally exhibits, recruits and coaches associate consistent with Core Behaviors
• Responsible for promoting culture of safety
• Provide routine maintenance and repairs to industrial vending machines
• Work directly with customers, end-users, and teammates to design, troubleshoot, and enhance vending infrastructure and processes. 
• Assist branches in managing product inventory levels, including replenishment, consignment, and stock transfers
• Troubleshoot software and hardware issues, including software version and licensing
• Assist in providing sales support
• Assist in developing vending solutions for customers
• Continually communicate with employees and customers to improve inventory turns
• Perform work in a clean, safe, and organized manner
• Maintain accurate records
• Perform other duties as assigned
• Perform all work in accordance with ISO processes and procedures

QUALIFICATIONS:

• Computer software skills – Windows, Office. CribMaster or Auto Crib experience preferred.
• Computer Hardware knowledge – I/O devices such as Printers, handheld scanners, Monitors, and related hardware.
• Networking – Basic understanding of IP networks is preferred.
• Knowledge of Vendor Managed Inventory
• Mechanical Aptitude – Ability to use hand tools and work through break/fix scenarios independently. 
• Ability to travel 30% of the time

SUPERVISORY RESPONSIBILITIES:

• No direct supervisory responsibility. 

EDUCATION and/or EXPERIENCE: 

• High School Diploma/GED required.
• Up to 2 years’ experience in a similar position preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

• None required