Parts Manager - Heavy Duty Trucks - Transwest

Who We Are:

Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets and companies. This coupled with our Leasing and Rental business and our financial services business make VVG the leading Truck dealership.

What’s in it for You:

VVG is a fast paced and growing organization that is looking for candidates that are ready for a daily challenge and cannot wait to provide superior customer service both internally and externally. VVG offers fantastic Culture as well as competitive pay, 401K W/Match, Medical, Dental, & Vision benefits. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work™ culture!

What You’ll Do:

The Parts Manager is responsible for overseeing the day-to-day operations of the parts department and running a profitable and efficient parts department. The Parts Manager accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing merchandising, displaying and advertising.

Financial Responsibilities:

• Prepares and administers an annual operating budget
• Reviews daily budget and department performance reports
• Reviews inventory reports and profit and loss reports
• Monitors and maintains current levels of inventory

Supervisory Duties:

• Manages front counter and warehouse staff
• Motivates, trains, schedules, evaluates, coaches and counsels employees
• Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction
• Enforces policies and procedures

Customer Service Responsibilities:

• Maintains excellent customer service standards
• Communicates customer service standards to department personnel
• Resolves customer complaints immediately and provides conflict resolution to customers according to company guidelines
• Works with Service Manager to ensure a timely turnaround of parts needed for internal jobs
• Visits customers to provide and maintain excellent customer relations
• Visits customers to help generate more sales
• Establishes and enforces a pricing policy that balances volume, customer loyalty and the cost of doing business

Required Skills and Qualifications:

• Five plus years’ experience in with heavy duty trucks and parts preferred
• Knowledge of supplies, equipment and mechanical parts a plus
• Excellent customer service skills
• Strong communication skills
• Managerial skills experience

Physical Requirements:

• Must be able to lift up to 50 pounds at times.
• Must be able to pass post offer drug test, and physical

Compensation:

• $80,000-$90,000 annually depending on experience and skills plus lucrative monthly bonus plan

Benefits Velocity Vehicle Group Offers:

• Fantastic Culture
• 401k + match
• Health, Dental & Vision Insurance + HSA & FSA
• Employer paid Life Insurance
• Paid Vacation Days
• Sick Leave
• Company perks such as employee discounts, company events and training programs
• Excellent Training and Career Advancement Opportunities

Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.