Entry Level Customer Service Assistant

Net Commesh

Jersey City, NJ

$20 to $30 Hourly
Medical , Dental
Full-Time

Job Title: Entry Level Customer Service Assistant

Company: Live Buzz Co

Location: Jersey City, NJ

Job Description:

Live Buzz Co is seeking an enthusiastic and friendly individual to join our team as an Entry Level Customer Service Assistant. As the first point of contact for our valued customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction at all times. This is an excellent opportunity for someone who is looking to start their career in customer service with a reputable company.

Pay: $19.50 - $30.00 per hour

Responsibilities:

Respond promptly to customer inquiries via phone, email, or in-person.
Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a high level of professionalism and empathy when interacting with customers.
Accurately record customer interactions and transactions in the company database.
Collaborate with other departments to address customer needs and improve service efficiency.
Assist with administrative tasks such as data entry, filing, and document preparation.
Follow communication procedures, guidelines, and policies to ensure consistent service quality.

Qualifications:

High school diploma or equivalent
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work in a team environment and contribute to a positive work culture

Bonus Points:

Dental Insurance
Disability Insurance
Health Insurance
Flexible Spending Account

This entry-level position offers a great opportunity for individuals looking to start a career in customer service. Training will be provided to ensure you have the necessary skills and knowledge to succeed in the role. If you are passionate about helping others and thrive in a dynamic environment, we encourage you to apply for this position.