Customer Service Product Consultant

Westside Toyota and Honda of Middleburg Heights are looking for Customer Service Product Consultants to Join our Team! 

EARN $18 PER HOUR PLUS BENEFITS, BONUSES AND INCENTIVES! 

** This is not a Sales Position.  You will NOT be asked to Make or Close Sales in this Position! 

Do you enjoy meeting people and working in an energetic environment while furthering your career? 

Are you excited by customer service and looking for a new and exciting opportunity?

The Product Specialist role is instrumental to our store’s day-to-day operations, providing product demos to prospects, selling the features and benefits that buyer’s crave, assisting customers with technology, and solving problems quickly and efficiently.

• This is a full time position with Unlimited Earning Potential!  
• Starting Pay is $18 per hour plus Bonuses and Incentives!  
• Don’t wait to Start your new Career!  Apply today!  

Westside Toyota and Honda of Middleburg Heights are now part of the Five Star Automotive Group.  Founded in 1986, the Five Star Automotive Group, located in and outside of Atlanta, is an automotive enterprise with over 1.4 billion dollars in annual revenue. Today, Five Star employs over 1,700 professionals in 6 states representing 22 of the world's top automotive brands. We are involved with every aspect of the retail automotive industry, working on the cutting-edge of technology to maintain leadership. We focus on developing and escalating the brightest stars to ensure future success. We are always looking for talented, self-motivated individuals to join our team.

EARN $18 PER HOUR PLUS BENEFITS, BONUSES AND INCENTIVES! 

Our Benefits Include: 

• Medical, Dental & Vision Insurance
• 401K Plan + Match
• Life Insurance
• Short Term Disability 
• Tuition Assistance with our partner Mercer University for in class and online degrees
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Saturday Lunches
• Family owned and operated
• Long term job security
• Discounts on products and services
• Above average industry pay
• State-of-the-art, brand new facilities – some with air-conditioned service bays.  
• Shop equipped with the newest technology and equipment
• Work environment OSHA certified to current Air Quality Standards
• Highly productive shop
• Career advancement opportunities, promote from within
• Training expenses paid to further your career
• Continued education, manufacturer hands on and web based training
• Clean and professional work environment

 Responsibilities: 

** This is not a Sales Position.  You will NOT be asked to Make or Close Sales in this Position! 

•  Respond promptly to internet inquiries by telephone, email and(or) text
•  Schedule appointments with internet inquiries to visit the showroom
•  Become a product knowledge expert
•  Promote and demonstrate products to new and existing customers
•  Perform enthusiastic test drives to generate customer excitement of ownership
•  Provide the perfect Delivery Experience
•  Continuously improve through feedback

Skills required:

•  Excellent customer service and communication skills
•  Excellent Computer and internet skills
•  Pleasant, pleasing “People Person” personality
•  Highly motivated, determined, and target driven
•  Clean driving record (no DUI/OVI)

We are an equal opportunity employer and prohibit discrimination/harassment in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.