Human Resources Manager

AT INDIGO ROAD...

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

WHY THE FLATIRON HOTEL

The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina’s iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron will also include a restaurant/cafe, rooftop, speakeasy, banquet space, and shared work space.

AS A HUMAN RESOURCES MANAGER

In this role, you are exceptionally organized and detail oriented, with the ability to tackle both the small details and bigger picture items. You will complete multiple tasks daily, assist in HR investigations, and handle last minute needs often; all while communicating well with all audience levels. At the heart of it, you’re in HR for your love of people and wanting to ensure they have a great place to work. You also thrive under the pressure of working in the hospitality industry, knowing that no day is ever the same, which is what makes it exciting and never boring!

Responsibilities:

• Keep a consistent pulse on emerging HR issues by maintaining consistent interaction with managers and staff members.
• Assist in internal employee questions, concerns and investigations.
• Act as a strategic business partner with all leadership roles in the Lodging Division, assisting on coaching and counseling issues such as employment policies, procedures, and recruitment needs.
• Attend monthly management meetings.
• Assist in New Manager Orientation training programs helping to train and communicate all HR standards with Flatiron leaders.
• Assist the team in recruitment by writing all offer letters and updating job descriptions.
• Attend and assist with hotel recruitment events such as career fairs and college recruitment activities.
• Assist the team in prescreening, interviewing and hiring candidates.
• Assist with hotel openings, new hire orientations and new hire onboardings.
• Track all new hire background checks and report results within 3 days.
• Assist in overseeing benefits and payroll and the annual open enrollment process.
• Retain historical HR records by filing and keeping past and current records in Paylocity.
• Lead the onsite employee recognition efforts such as birthdays and work anniversaries.
• Coordinate and participate in community outreach events.
• Assist in tracking the Food Manager Serve Safe requirements and TIPS alcohol requirements.
• Process and track all workers’ compensation claims for hotel employees.
• Process all unemployment claims for hotel employees and attend all unemployment hearings as needed. Prepare documents and all paperwork required for the claims process.
• Manage and track employee 60-day new hire review process for hotel employees.
• Work with the Training Director to build OSHA Training, leadership training and other relevant HR training as needed.
• Maintain compliance with federal, state and local employment laws and regulations.

Qualifications:

• Must have at least 3-5 years of experience in a human resources generalist role, within the hotel industry.
• Must be able to work in a fast paced, growing company culture environment.
• Must be able to act with integrity, professionalism, and confidentiality at all times.
• Must work well in stressful high-pressure situations, make decisions, and maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems, as necessary.
• Must be effective at listening, understanding, and resolving the concerns and issues raised by co-workers.
• Flexible to work nights and weekends when necessary.
• Excellent communication skills, both written and verbal, required.
• Experience with Paylocity a plus.
• A bachelor’s degree is required.
• Familiarity with multi state employment law.
• Familiarity with Organizational Development and Talent Management practices and trends.

Benefits:

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.