ABA Administrative Assistant- Child Therapy Center

Are you great with kids of all ages? Can you follow procedures and work independently?

Do you stay calm & collected when multitasking and working with people to meet diverse needs?

Then come join the AKABA team and work in our Main Office & Therapy Center!  

The Position:

AKABA LLC is rapidly growing and we have a need for a committed, reliable and strong Center Receptionist/Administrative Assistant to join our team. The ideal candidate for this position is excited to support clients and therapists in a professional environment. This candidate is a team player who takes initiative and is comfortable with both incoming and outgoing calls; assisting with client materials & center-based needs; organizing & managing documents, updating spreadsheets; and participating in the hiring & onboarding process.

Our Services:

AKABA LLC provides home, center, and community-based ABA services to children diagnosed with Autism throughout the Worcester County area. Our communicative and dynamic team is in need of a committed, reliable and strong Program Assistant- Therapist to support our therapists and clients in our Auburn, MA Center. 

This is a great position for someone who is experienced with administrative support, childcare and/or daycare, and has worked with individuals with disabilities.

This is position is Monday - Friday 12 PM - 7 PM and Saturday 10AM-4PM with a pay range of $21-$25 hour (DOE).

Qualifications:

• Ability to create a positive environment and assist with therapist & client needs at the center
• Friendly and positive attitude
• Excellent phone etiquette
  
• Excellent customer service skills are required
• Skilled at multi-tasking and possess an ability to prioritize a variety of responsibilities 
• Must be proficient with Microsoft Office Suite and Google Workspace 
• Must be comfortable with using and learning new technology
• Must have strong organizational and personal skills
  
• Creative approach to projects and process improvements
• Able to stay calm, collected and professional when situations are escalated

Responsibilities:

• Office reception functions (i.e. Coordinating walk-ins and managing hiring appointments)
• Maintain and coordinate patient care - ie. assist therapists when needed and build relationships with a variety of clients
• Some direct client visits may be required as part of learning basic ABA skills to build your understanding of the services and general ability to support Therapists while at the center.
• Handles phones calls in a professional and courteous manner
• Assists the HR and Marketing departments with their campaigns & efforts
• Communicates important information to employees and patients
• Participate in special projects to improve the center/facility and program services

Education and experience:

HS Diploma or GED required

Personal Vehicle & Driver's License required

Associates Degree or Business Certificate is preferred

Two years of experience working in a professional setting is preferred
Prior administrative experience in a medical setting is highly preferred

This is position is Monday - Friday afternoons-evenings & Saturday mornings with a pay range of $21-25/hour.