Assistant General Manager

Coach & Carriage Auto Body, powered by VIVE

Natick, MA

Expired: over a month ago Applications are no longer accepted.

$75,000 to $100,000 Yearly
Full-Time

Job Description

Are you looking for a collision repair company that values People and Processes while working alongside those with a Passion for auto repair?  This is your opportunity!

If you are tired of the mediocre shop, give us an opportunity to take you out of the average and put you into the future of the collision repair business.

Each teammate is a valued part of the repair process.  We support our team with the tools and technology needed to be successful: state-of-the-art collision repair equipment, tools, and all the training you can handle.  You will expand your skills while being paid!

What’s in it for you?

Day one Medical, Dental and Vision insurance options for you and your family (this includes domestic partners)
$50,000 employer paid life insurance policy
401K plan with an employer match
Employee Assistance Program, includes confidential assistance in following areas
- Counseling from relationships to stress and substance abuse
- Work/Life benefits including personal, financial, and legal issues
- Self-Help benefits
- Peak performance coaching
- Lifestyle saving benefits for wellness, shopping, travel
- Personal development and training
Heath savings account to assist with medical bills
Paid time off to promote work life balance - 8 paid holidays including Black Friday and your BIRTHDAY!
Growth opportunities within our company
Paid training including industry certifications, I-Car & OEM

The specific pay rate/salary offered to a candidate may be influenced by several factors including experience, education, specialized certifications from OEMs, and where the job is located.

This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, able to communicate detailed repair processes to Body Technicians, and be familiar with major insurance carrier procedures and requirements.

Job Requirements:

Estimate all drive-in appointments as well as “walk in” customers and complete repair plans
Complete process review with customer
Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations
Check in vehicle upon drop of with customer
Prepare and complete proper paperwork for final customer packet prior to vehicle delivery (DRP, final invoice)
Post repair plan documentation
Comply with all up to date OEM repair procedures
Provide post repair plan communication including all vehicle status updates
Total loss administration
Perform other related duties as assigned for the purpose of ensuring an excellent customer service experience
Final QC, including test drive
Deliver vehicle to customer upon completion

Skills, Qualifications & Requirements:

Must be at least 18 years of age
Minimum of 3 years’ experience in automotive collision repair
Proficiency in sales, estimating, blueprinting, customer service
I-Car training preferred
Knowledge of CCC ONE estimating system preferred
Ability to effectively communicate with others
Ability to read and understand instructions, written estimates, and work orders
Multi-tasking; adapt easily to fast-paced environments

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

tion, gender identity, national origin, veteran status, or disability status.