Quality Assurance Analyst

Quality Assurance Analyst – Drive Quality and Impact in In-Vitro Diagnostics and Research!

Company Overview: Are you passionate about making a difference in healthcare and research? Do you have a natural curiosity to analyze, investigate and solve problems? Join Continental Services Group Inc. (CSG), a cutting-edge, innovative employer in the life sciences and research blood banking industry. With over 53 years of experience, we supply blood components and other biological raw materials to global pharmaceutical and research firms, supporting the development of in-vitro diagnostic products used in healthcare worldwide. At CSG, you'll learn, grow, and contribute to quality products, systemic effectiveness, and sustainable solutions.

Position Overview: We are seeking a proactive and detail-oriented Quality Assurance Analyst to ensure the highest standards of quality in our products and processes. This role offers an exciting opportunity to learn and help drive quality assurance initiatives, making an impact by continuous improving our operations and by serving both our customers and a large donor population in South Florida. 

Responsibilities:

• Assist in the implementation, communication and maintenance of quality assurance standards and procedures to ensure compliance with regulatory requirements and industry best practices.
• Assist departments and managers to conduct quality audits, inspections, and evaluations of processes, products, and controlled documentation.
• Help identify, investigate, and resolve quality issues, non-conformances, and customer complaints.
• Collaborate with cross-functional teams to implement corrective and preventive actions (CAPAs) and improve quality systems.
• Analyze data and provide insights to drive continuous improvement in quality and operational efficiency.
• Participate in the assessment, documentation and review of Standard Operating Procedures (SOPs) and quality documentation.
• Develop communication campaigns to impact the Quality culture throughout different departments.

Requirements:

• Bachelor’s degree in a scientific, healthcare-related field, engineering or business administration.
• Strong analytical, problem-solving, and organizational skills.
• Familiarity with quality assurance would be a plus.
• Interest in learning about FDA regulations, ISO standards, and good manufacturing practices (GMP).
• Proficiency in data analysis tools and software.
• Excellent verbal and written communication and interpersonal skills.

What We Offer:

• Engaging Environment: Experience development opportunities aligned with business priorities, quality products, and processes.
• Modern Employee Experience: Benefit from emotional compensation based on best practices and continuous improvement.
• Fair Treatment: Operate and make decisions based on merit, qualifications, and performance.
• Challenging Work: Engage in a constantly evolving environment maintaining specialized licenses and complying with regulatory standards.
  
• Competitive Compensation: Competitive hourly compensation based on experience and qualifications.
• Comprehensive Benefits: Health insurance, 401k with all administrative and investment fees covered by CSG, and profit sharing after a probationary period.

Expectations:

• Communication: Maintain open communication with your supervisor and cross-functional teams.
• Entrepreneurial spirit: Desire for growth and innovation following instructions but also proposing solutions.
• Timeliness: Be punctual and provide advance notice of any absences.
• Teamwork: Collaborate effectively with team members across the organization.
• Flexibility: Willingness to work at both Miami and Fort Lauderdale locations if necessary.
• Continuous Learning: Be open to learning and growing within the organization.

About CSG: CSG has been an FDA-licensed facility since 1971, holding multiple city, state, and federal licenses, and has been ISO 9001 certified since 2003. We provide blood components and other biological raw materials to our global customers for the manufacturing of in-vitro diagnostic products. Our repeat-donor base enables us to provide extensively tested and unique products to the pharmaceutical industry.

Join us at CSG to drive quality, make a meaningful impact in healthcare and research, and grow with a company that values innovation, development, and teamwork!