Service Manager

Put on your brakes and jumpstart into a new career opportunity with a growing company!

Do you have experience coordinating with technicians and a leadership focus on productivity and engagement in the shop? Ready to have every weekend off? Telle Tire & Auto Centers might be just the right fit for you! Unsure about change? Let's sit down and have a conversation!

The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. Ensures that the daily technician schedule is sufficient to consistently cover all sold repairs in a timely and efficient manner while maintaining a full schedule.

Responsibilities:

• Review inspection reports from technicians and manage technician time
  
• Focused customer interaction and satisfaction
  
• Maximize efficiency, revenue, and productivity
  
• Support service department by managing the schedule and ordering parts
  
• Collaborate with vendors, suppliers, and parts departments
  
• Reliable and consistent in attendance
• Interact with customers each and everyday in a positive manner regarding the progress/status of their vehicle
  

Role is integral to all aspects of the store business and ideas, thoughts, and suggestions will be heard. We look forward to hearing from you!

Required

• Service Advisor/Writer experience
  
• 2+ years of customer service experience
  

Fantastic Career Opportunity:

• Compensation based on qualifications and experience.
  

Why Telle Tire & Auto Centers?

• Fun perks
  • Paid Birthday Off
    
  • Milestone Anniversary Trips
    
• Great benefits
  • Medical/Dental/Vision/Life Insurance
    
  • 401k with matching
    
  • ASE Training & Testing Compensation
    
  • Closed & Paid Holidays
    
  • Maternity/Paternity/Adoption PTO
    
• Immediate access to hands on training and technical training
  
• Growing Family Business
  
• Leadership Engagement
  
• Weekends Off
  
• Inviting Culture
  

Recent Company Highlights:

• In the last 13 years, Telle Tire & Auto Centers has grown from one shop to 26 locations across Missouri under the leadership and vision of current fourth-generation President & CEO, Aaron Telle.
• Recognized in St. Louis Business Journal as Best Places to Work Finalist in 2022.
• Identified as Top Shop Finalist in Tire Review in 2021 and Top Shop Winner in 2022.
• Recognized in St. Louis Business Journal as Top 50 Fastest Growing Company in St. Louis in 2019, 2020, 2021 and 2024.
• Identified as Top 100 Largest Tire Dealer in National Publication Tire Business in 2020, 2021, 2022 and 2023.
• Recipient of the St. Louis Business Journal Family Business Award in 2019.
• Identified as Best Places to Work Finalist in Tire Business in 2019.

For four generations and over 82 years, Telle Tire & Auto Centers has maintained a passionate focus on solving customer's problems through attention to detail, collaboration, and integrity, while creating long-lasting relationships. The Telle tradition of providing personal service, quality products and business innovations remains as important today as it was for Chuck Telle and his father in the mid-1900's.

Please apply today and bring your skills and experience to Telle Tire, who has been keeping St. Louis on the move since 1942.