Shipping & Receiving Clerk

POSITION SUMMARY

The Administrative Assistant/Shipping& Receiving Clerk is responsible for maintaining inventory counts and quality control procedures for incoming and outgoing product shipments. Their duties include checking incoming shipments against invoices/BOL, keep track of shipment schedules for both incoming and outgoing shipments. Check the items in inventory for damages or discrepancies.

KEY RESPONSIBILITIES

• Follow IFCO guidelines concerning Drivers/Shipping/Receiving
• Follow all procedures/policies/SOP’s involving data entry for Production, Shipments, and Recollections and document controls/retention
• Verifies and records all items loaded for shipments
• Carefully and accurately maintains shipping records for requested categories including goods returned, damage, and returnable shipments
• Maintains database of shipment data to ensure that orders are updated and that appropriate billing documents are as required
• Notifies supervisor of major discrepancies, over-shipments, or substitutions
• Prepares bills of lading for shipments
• Completes information on damage claims for in-transit damage
• Performs other clerical duties as needed

QUALIFICATIONS & EXPERIENCE

• High School diploma required.
• 1-3 years of experience in general office administration
• 1+ years of experience in Shipping & Receiving Department preferred
• Previous face to face customer service experience
• Basic to intermediate experience in Microsoft Excel
• SAP experience preferred
• Filling

SKILLS AND KNOWLEDGE

• Excellent written and verbal communication skills
• Problem solving skills
• Ability to work effectively in a team environment
• Proven planning and organizational skills with the ability to handle high volume operational requirements
• Demonstrated successes in handling multiple projects, in addition to normal responsibilities
• Ability to accurately sort, count, and verify items received
• Bilingual with Spanish fluency helpful

IFCO offers a competitive benefits package with new hire medical/dental/vision benefits starting on the 1st of the month after hire, 401 (k) match with immediate vesting, annual bonus potential and merit increases, team environment with leadership growth opportunities.