Helicopter Tour Flight Coordinator

Zip Aviation is a leading name in the helicopter tour industry based in the heart of New York City. We're seeking a skilled and dedicated Helicopter Tour Flight Coordinator to ensure the seamless and enjoyable experience of our valued customers.

Job Summary: As a Helicopter Tour Flight Coordinator, you will be at the forefront of our operations, orchestrating every aspect of the tour flight process. From overseeing flight operations to managing customer inquiries and handling payments, your role will be integral to providing our customers with an unforgettable adventure.

Key Responsibilities:

· Coordinate all flight operations in strict adherence to FAA regulations.

· Deliver exceptional customer service by promptly addressing inquiries and resolving concerns.

· Efficiently manage flight schedules and bookings to optimize operational efficiency.

· Maintain meticulous records of flight operations, customer transactions, and relevant data.

· Offer support to our souvenir shop's retail sales when required.

· Process customer payments using various methods, including cash and credit/debit cards.

Requirements:

Proven experience in a Flight Coordinator or similar role.

Exceptional communication skills, both written and verbal.

Outstanding customer service abilities, coupled with a professional approach to handling customer inquiries.

Strong organizational aptitude, capable of managing multiple tasks and priorities.

Familiarity with FAA regulations and guidelines pertaining to flight operations.

Effective interpersonal and communication skills, fostering a collaborative work environment.

What We Offer: This is a full-time position that comes with competitive compensation and a comprehensive benefits package. Overtime opportunities are available for those willing to go the extra mile. If you're passionate about flight operations, possess an eye for detail, and are dedicated to a customer-centered approach, we invite you to take the next step in your career with us.

Additional Information: Weekend and holiday availability is a must.. If you're ready to contribute to an exciting industry and work with a team that shares your enthusiasm, we encourage you to apply. At Zip Aviation, we're not just offering a job – we're inviting you to be a part of an adventure that takes your career to new heights.