Direct Sales Representative (Residential)

The Internet is now the heartbeat of our home, but too often internet service is frustrating and unreliable.  IQ Fiber was created to offer 100% fiber-optic fast internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience.  As part of the rapidly growing IQ Fiber team, your contributions will directly affect our success.  Your work matters here. 

We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward.  In return, you’ll find a place where your voice matters.  You’ll find a team who works hard and has fun.  And, if you’re like us, you’ll know you made a Smarter career choice. 

Position Description

We are looking for friendly, self-driven, honest, and caring sales representatives to help us bring IQ Fiber’s fast, smart internet service to community members within the Jacksonville, FL area.

With our in-house training, you will master a successful sales pitch to convert residents in serviceable areas to IQ Fiber. The Direct Sales Representative is a hands-on, in the field role to meet residential customers face to face (including door knocking) within your assigned area. You will be our Local Expert on fiber-optic internet and Wi-Fi broadband services in each neighborhood with the primary objective to drive the adoption of IQ Fiber's broadband internet service.  You will introduce our company, educate consumers, and drive penetration in your area while being direct, honest, and transparent, delivering exceptional customer satisfaction to every customer!

This role comes with a comprehensive compensation and benefits package.

• Health, Dental, Vision, Life, and Disability Benefits available on your first day
• Hourly pay plus quarterly commissions!
• Business Mileage Reimbursement
• Paid Time Off (PTO) and paid holidays
• 401(k) savings plan with company match program

Essential Duties and Responsibilities:

• Establish IQ Fiber as the provider/partner of choice for broadband services.
• Meet or exceed market penetration objectives.
• Work face to face with customers at their residence or at community events to go through the sales qualifying process.
• Follow a successful person to person sales pitch with the goal of closing the sale and registering the order within our internal systems.
• Explain the difference between IQ fiber and the competition.
• Follow up with customers that have activated to ensure their satisfaction and gain insight and feedback to be shared with Director of Residential Sales.
• Maintain acceptable results within company goals.
• Be proactive in following up on leads.
• Monitor competition in your area to identify risk, issues, and opportunities.
• Participate in community marketing events on a regular basis to drive awareness of IQ Fiber, increase customer penetration rates and grow customer base.

• QUALIFICATIONS:

• Must be a self-starter who can work independently and work well within a group.
• Must have energetic, friendly, and collaborative demeanor.
• Have a successful sales background, preferably in outside sales.
• Telecommunications experience is highly desirable.
• Understanding of sales and sales process management
• Strong presentation skills and professional demeanor
• Exceptional multitasking skills
• Track record of meeting or exceeding sales goals
• Strong communication, negotiating and interpersonal skills.
• Ability to overcome obstacles.
• Ability to clear a driver's license check, background check and drug test.
• Door knocking experience is preferred.
• High school diploma or equivalent required.
• Must be at least 21 years of age and have reliable transportation.
• The successful candidate will be able to perform the following with or without reasonable accommodations:

- Ability to travel locally

- Ability to work flexible hours, including evenings, weekends, and some holidays occasionally

- Ability to operate a personal computer and wireless equipment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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