Gate House Ambassador

Role Description

DCC Gate House Ambassadors are the first impressions Dallas Country Club members and guests have of the Club and the ambassadors are responsible for creating a friendly and welcoming environment that add extra eyes and ears for Dallas Country Club.

Dallas Country Club is seeking individuals who have a passion for hospitality to ensure Dallas Country Club is a place where all feel welcomed and safe. The position is ideal for a welcoming and dynamic individual with great service skills, awareness, and the ability to engage with members, guests, vendors, and management.

Key Responsibilities

• Be present by patrolling designated areas.
• Provide customer service to members and guests by answering questions, providing direction, and addressing or directing concerns.
• Enhance the perception of safety and security by having a visible and alert presence.
• Report equipment failure including, streetlights, signs, pedestrian amenities, etc.
• Assist with first aid and emergency situations if needed, training will be provided.
• Provide support for special events as needed.
• Represent Dallas Country Club in a professional and hospitable manner while on the job.
• Complete daily activity reports and other assignments as specified by your shift supervisor.
• Operate two-way radio.
• Review daily schedules of events, visitors, etc.

The ideal candidate will have the following experience, skills, and knowledge:

• High school diploma or GED, at least two years of college education preferred.
• Must be 17 years of age or older.
• Communicates respectfully and effectively using courtesy, tact, and good judgement.
• Adequate hearing, vision, and physical ability to perform the work assigned.
• Ability to perform routine, repetitive activities.
• Work requires a flexible schedule including evenings and weekends.
• Perform assigned work independently and responsibly, as well as part of a team.
• Follow oral and written instructions, including following established safety rules.

The ideal candidate will have the following competencies and qualities:

• Work is performed out-of-doors in all weather conditions exposing employees to inclement weather.
• Employees are required to use appropriate safety equipment and follow standard safety practices.

Physical ability to perform the essential functions of the job, including, but not limited to:

• Frequently required to stand for extended periods of time.
• Lift and transport objects weighing 30 lbs. regularly and 50 lbs. occasionally.

Dallas Country Club is an Equal Opportunity Employer that does not discriminate based on sex (including gender identity, pregnancy, childbirth, or related medical conditions), gender, race, religion, ethnicity, national origin, political affiliation, citizenship status, physical or mental disability, genetic information, marital status, age, sexual orientation, military service, veteran status, or any other status protected by federal, state, or local laws. The company's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.