Network Administrator

Recruitment Title: Network Administrator

Salary Range: $60,000 - $65,000 (depending on experience)

*This position is not eligible for H-1B or Green Card sponsorship.

About the Job:

Consider a career with the University of Minnesota -- rated as a Star Tribute 2021 top workplace with previous awards from Forbes as one of America's best employers! Within the Office of Information Technology (OIT), we currently seek a Network Administrator Level 1 to support campus computer networks and voice systems, provide customer support related to network hardware/software issues and questions, and contribute to the overall improvement of networking services for the Twin Cities campus. This is an excellent opportunity for those with a passion for technology, a willingness to learn, and enthusiasm for taking on new opportunities and challenges.  

We Offer:

• MN State Retirement System (MSRS) pension plan - tax deferred.

• 13 paid vacation days per year (starting accrual rate), in addition to 13 paid sick days and 12 paid holidays.

• Reduced tuition opportunities covering 75% - 100% of eligible tuition.

• Excellent and affordable health care benefits (2023 Enrollment Guide).

• Wellbeing program with opportunity to earn lower health care rates.

• Employer-paid life insurance.

• Public Service Loan Forgiveness (PSLF) opportunity.

• Financial counseling services. 

• Employee Assistance Program with eight sessions of counseling at no cost.

• Employee Transit Pass with free or reduced rates in the Twin Cities metro area.

• Annual merit increase program.

Responsibilities:

• Assist with the implementation and provisioning of network deliverables that adhere to University network standards.

• Participates in the review of network policies, procedures, and guidelines.

• Supports network service requests such as setting up Work Groups, VLANs, VRF configurations, DNS/DHCP/IP addressing

• Assists in routine maintenance tasks for network infrastructure.

• Contributes to the creation of technical documentation, knowledge articles, and network diagrams for troubleshooting purposes.

• Provides support for incident management, including basic break/fix tasks, log reviews, and basic packet capture analysis.

• Acts as a point of contact for basic inquiries and escalates issues to more experienced team members when necessary.

• Collaborates with senior engineers on straightforward troubleshooting and escalates issues as needed.

• Participates in discussions with senior engineers and product owners to identify potential areas for automation and self-service within network operations.

• Assists in administering and optimizing the network management platform for effective monitoring and alerting.

Required Qualifications:

• BA/BS degree or a combination of related education and work experience to equal at least four years.

• Basic understanding of network technologies including routers, switches, load balancers, VPN, and IP Address Management platforms.

• Developing network troubleshooting skills, including familiarity with log review and basic network traffic analysis using tools such as Wireshark