Install Technician

The Installation Technician II is responsible for implementing EMS SIMULATIONiQ A/V and IT project designs at the client site. Applicant must have a strong desire to leverage their technical, critical thinking, and communication skills. Teamwork is essential; must work closely with Project Managers, Client Support, Engineering, and Training to ensure the EMS installed systems maintain the highest quality and maximize customer satisfaction.

This is a mid-level position. This role is an extension of the Installation Technician I role. Those in this position will have the ability to work more independently while on a job site with supervision from the more experienced Installation Technicians. Those in this role also have great technical skills and knowledge of IT environments.

Essential Functions

• Represent EMS at client site, acting as the on-site interface with the clients, consultants, contractors, sub-contractors, vendors, and technical service representatives.
• Cable pulling and AV equipment installation, including rack assembly and computer set up.
• Troubleshooting, diagnosing, and resolving issues related to A/V Hardware components and connections, automation control and audio DSP systems, and networking.
• Assist with System testing and quality control of installed solutions.
• May oversee installation technicians for specific tasks.
• AV and IT systems integration, networking, Microsoft servers, IT infrastructures.
• Low voltage A/V projects in hospitality, surveillance, tele-data, or related fields.
• Maintain existing in-house A/V and data infrastructure.

SKILLS AND ABILITIES:

• Possesses a strong knowledge of computer applications such as Windows Operating Systems, Windows Server, Microsoft SQL Server, enterprise web and client applications and Microsoft Office Suite.
• Ability to read and interpret wiring diagrams and system design drawings.
• Low voltage cable pulling and termination.
• Travel Requirement – 75%.
• Ability to travel internationally; valid passport required.

EDUCATION AND EXPERIENCE:

• InfoComm CTS certification required within six months of employment.
• InfoComm CTS-I preferred.
• IT and networking technology background required.
• 2-5 years related experience in Audio-Visual systems installation in commercial and/or residential environments.
• Crestron control systems experience a plus.
• BIAMP experience a plus.
• Video projection systems and video-conferencing configuration a plus.

PHYSICAL CAPABILITIES:

• Position requires working in construction environments and occasionally on ladders and/or scaffolding.
• Some work is performed overhead at or in ceilings.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to stand, walk, speak, listen, and use hands. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

ENVIRONMENTAL CONDITIONS:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.