Partner Success Nurse Consultant - Part-Time

About us:

Founded in 2010 as a beyond pharmacy solution to exclusively service senior living communities, Medication Management Partners uses innovative technology and a rigorous screening process to simplify the medication management process for our partners. Thanks to our Partner Success Team and our efficient, scalable and interoperable processes, MMP is perfectly scripted to make our partners and their teams better.

We are a Long-Term Care Pharmacy, located in the southwest suburb of Crestwood, IL, about 20 miles from downtown Chicago, and have been a Great Places to Work certified company since 2020. Our team is dedicated to excellence, and we are recognized as the best-in-class pharmacy provider for senior living communities.

Our Core Values - this is who we are, and who we are looking for to add to our team!

• Seek first to understand – must be intellectually curious, an active learner and listener, an innovative and resourceful problem solver.
• Always do the right thing – Customer centric, mature, caring and professional adult, who will always do right and make it right.
• Every detail matters – Meticulous attention to detail is a non-negotiable!
• If it were easy, everyone would do it - We are looking for an organized, resilient, determined, and reliable “doer” that follows through with deliverables, seeks to exceed expectations, and always completes assigned tasks – always.
• Live, Learn, Laugh, Love – We are seeking authentic individuals with good intentions, a positive and friendly disposition, who engage their soul, body and mind with what makes them happy, healthy and content.

Behavior Standard:
Maintain positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, vendors, co-workers and management. Employees at all levels of the business are expected to treat each other with respect. The success of the business depends on co-operation and teamwork among all employees.

Role description:
The Partner Success Nurse Consultant builds strong relationships with community partners to optimize resident quality of life and maximize the value of MMP’s services. Responsibilities include supporting community onboarding efforts, partner training and compliance, maintaining relationships, and enhancing the caregiver experience. Reporting to the Director of Partner Success, this role ensures partners utilize pharmacy services effectively, maintain safe practices, and have a positive experience.

Tasks include medication storage audits, eMAR reconciliations and training, and best practices for med pass and chart documentation audits. As a Nurse Consultant, you play a vital role in maintaining partner relationships and communicating relevant information and metrics to the Partner Success and Operations teams for alignment and accountability.

Qualifications:

• Registered Nurse with experience in congregate living preferred
• Licensed in the state of IL required, with additional requirement to obtain license in an NLC (Nurse Licensure Compact) state, and states serviced by MMP but are pending NLC acceptance
• 2 years eMAR experience (preferably in Senior Living)
• Demonstrate good presentation skills and excellent negotiation skills
• Intermediate or advanced proficiency with MS Excel, Word, PowerPoint, Outlook, and Adobe
• Outstanding analytical skills
• Excellent verbal and written communication skills, establishing rapport and working with others
• Must possess a valid and current driver’s license and a personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured
• Travel is expected for this position, including overnight visits and multi-state. Potentially 75% of your time.

Decisions and criteria governing the employment relationship with all employees at Medication Management Partners, LLC., are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

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