Technician / Mechanic - Lead Field Equipment Repair

ProLift Toyota Material Handling

Cleveland, OH

Vision , Medical , Dental , Paid Time Off , Life Insurance , Retirement
Full-Time

Job Description

Company Overview

ProLift Toyota Material Handling is more than a forklift distributor in the Midwest. We are a material handling supply chain and logistics partner that focuses on our customers and takes action on improving our customer's business.

We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other.

ProLift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities. Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing.

Job Summary

The Field ProTech1 Lead works to ensure the assigned technician team creates a positive customer experience. The Field ProTech1 Lead motivates and inspires the technician team by creating an environment that promotes personal development, positive communication, learning, training, purpose and bonding of team members. They have the ability to independently manage the assigned team, provide direction and training to maintain, diagnose and repair at a proficient level of all classes of equipment and products while communicating service department processes or workflow improvements and ideas to the assigned team and dealerships service managers. The Field ProTech1 Lead will consistently display abilities in leadership by taking charge of service situations or issues and help to resolve with the assigned team.

General Duties and Responsibilities

Scheduling, monitoring, and managing workflow for theteam to achieve goals that contribute to customer satisfaction and growth of the company.

Project a positive image by interacting with fellow employees,customersand management in a cooperative,supportiveand courteous manner

Work with Service Manager and Field Service Support Supervisors to coach and lead team members, taking ownership of assigned team

Help organize team members to complete assignedwork load

Promote ProLift Toyota Material Handling's philosophies, vision,strategiesand value of "Doing the Right Thing";Promote the TLM "Toyota Lean Management" philosophy

Educational/Job Requirements

High School Graduate or Equivalent, Tech School Preferred

Valid Driver's License

Proficient with Computer/Tablet skills?

2 years' mechanical?experience preferred

The ProLift Team

Our associates have the opportunity for personal and professional growth as well as a long-term career. We have examples throughout our company of associates advancements within the organization.

We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements.

What We Have to Offer

ProLift Toyota Material Handling is proud of the benefits package we offer associates including medical, dental, vision, profit-sharing, 401K, company paid life insurance, company paid short-term disability, paid parental leave, and other supplemental insurance options (i.e. - pet insurance). Paid time off is available after 30 days!

We have a shared focus in helping our communities thrive. We encourage groups of associates to volunteer for non-profit organizations and reimburse those participants for the hours contributed to our communities.

Are you ready to make the best decision of your life and join the ProLift Toyota Material Handling team? Apply Now! We are looking forward to hearing from you!

EQUAL OPPORTUNITY EMPLOYER

#INDTECH