Property Claims Representative

Description

We are an industry claims services leader, providing custom-tailored Third-Party Administration (TPA) programs to clients. If you have a strong background with Commercial Property claims this could be the right opportunity for you.

Under moderate supervision, this position handles first-party Garage Claims for Auto Dealerships and apartment complexes including but not limited to Property Damage, Business Interruption and all associated coverages and endorsements from the first notice of loss through resolution/settlement and payment process. Provides quality claim handling throughout the claim life cycle while maintaining compliance with internal and external quality standards and State-specific regulations

Responsibilities
• Provide quality customer service and ensure file quality, timely coverage analysis and communication with the insured based on the application of policy information to facts or allegations of each case
• Directly handle assigned claims
• Directly investigate each claim through prompt contact with appropriate parties such as policyholders, accounts, law enforcement agencies, witnesses, agents, and technical experts to determine the extent of damages and contribution potential
• Actively engage in the identification, selection, and direction of appropriate resources for specific activities required to effectively evaluate claims, such as forensic accountants, fire or fraud investigators, and other experts
• Verify the nature and extent of assigned claims by obtaining and reviewing appropriate records and damage documentation
• Utilize evaluation documentation tools in accordance with department guidelines. Utilize a diary management system to ensure that all claims are handled timely

Qualifications
• 5+ years of Property Claims Adjusting experience required
• Commercial property claims experience required
• Multi Line claim handling experience preferred
• Understanding of franchised auto dealer operations preferred