Street Medicine Outreach Case Manager

Salary: $67,470/ year

The Street Medicine Team is a pilot program in partnership between the Pinellas County Department of Health (DOH) and Directions for Living (DFL) to provide, care coordination and system navigation services to people who are street homeless and who are either referred to or come to the attention of the Street Medicine team. The Street Medicine Team will provide targeted outreach to individuals who are unsheltered homeless living on the streets, those who frequent soup kitchens and other feeding sites, and those who have recently been discharged from a hospital or emergency shelter and have continuing primary and or behavioral health needs while living street homeless. The Street Medicine team shall consist of one (1) Intensive Case Manager (ICM) employed by DFL, one (1) Department of Health Nurse, one (1) Department of Health Administrative Support worker, one (1) Department of Health Supervisor/Manager and one (1) Department of Health PA. The Street Medicine team is a 40-hour a week position and is paired with a team of health care professionals. The Street Outreach Team will ride together in an identified Department of Health vehicle.

Street Medical Outreach services are intended to provide multiple touches to the same individual(s) until the individual (or family) that is literally homeless is connected to ongoing medical care and is engaged in services to alleviate homelessness and address the social determinants of health. Once the literally homeless individual or family is connected to ongoing support all Street Medicine Outreach contacts' end. The DFL ICM will serve as the street guide and assist with gathering the information needed for targeted outreach to the unsheltered homeless. Additionally, the ICM will focus on ensuring that individuals are enrolled in the Pinellas County Health Plan (blue card) and assess the individual for unmet behavioral health needs to include mental health counseling, substance misuse treatment, and psychotropic medication management. The Department of Health team members will assess medical interventions needed on a three-tiered system of triage to include but not limited to: providing health education for prevention and wellness; general primary care and referrals to specialty care as medically indicated. The Street Medicine team services are intended to provide multiple touches to the same individual(s) until the individual is connected to and engaged with a permanent medical home.

The work schedule and hours will be flexible, to include evening and weekend work if and when required at the discretion of the Supervisor.

EDUCATION EXPERIENCE/REQUIREMENTS:

1. Bachelor's degree in Psychology, Social Work, criminal justice or related field required, with a minimum of three years of previous experience in street outreach, crisis intervention, case management and supportive interventions to those who are living street homeless.
2. Any of the following certifications will be accepted and count toward 4 years of experience: MCAP, CAP, CBHCM, CBHCMS, CMHP, CWCM, CWPI with 1 year of case management experience. Hours will be flexible, to include evening and weekend work will be required at the discretion of the Street Outreach Supervisor.
3. Responsible to meet productivity requirements of 1248 hours of direct face to face client contacts annually or a 104 hours per month.
4. Must be knowledgeable of community resources available to individuals living street homeless.
5. Must be computer literate and be proficient in Outlook, Excel spreadsheets, and Microsoft Word. Must be able to work proficiently in a Windows environment and be able to learn other software applications quickly. Must be able to document in to two separate systems on the same day as service was delivered.
6. Must have reliable transportation and be able to use personal vehicle to transport clients if and when needed. Must have and maintain clear driving record, must have valid Florida Driver License, maintain required automobile insurance coverage and pass the annual vehicle inspection.
7. Must be able to partner with Department of Health nurse personnel for 40 hours per week, ride in the same car with the nurse and work collaboratively to meet the needs of DFL and Department of Health.