Assistant Vice President - Transfer Agent & Registrar
Buckingham Search
Oak Brook, IL
- Full-Time
Job Description
Our client is seeking a Transfer Agent and Registrar, Assistant Vice President, to drive significant growth of the company's unique and fast-growing business. If you have financial services expertise and you excel at problem solving & customer service, then this could be an opportunity for you!
Responsibilities:
- Serve as the liaison between the company, clients, their investors, and other parties such as counterparties and auditors.
- Answer questions and provide confirmations on investments, AML (Anti-Money Laundering), KYC (Know Your Customer) of new account opening, Fed and SWIFT wires, and ACH payments.
- Assist investors by accurately answering questions regarding eligibility to enter and exit funds.
- Identify needs and quickly assess issues, ask appropriate questions, and complete research in order to provide solutions to the client's satisfaction and within legal compliance.
- Guide clients and investors on how to access statements by using the online portal for documents and transactions.
To Thrive, You Should:
- Exhibit a welcoming, client-focused approach to all interactions and use professional communications, verbal and written, that are clear and concise.
- Be well-versed and knowledgeable in entering and exiting funds, and solve complex client issues including AML, KYC, EDD, source verifications.
Here Is How You Can Stand Out:
- Independently research industry best practices and regulatory mandates to answer client and investor questions.
- Organizational excellence - experience in organizing resources, procedures, and tools efficiently and effectively to quickly resolve issues and compose messages and documentation for clients.
Qualifications:
- 7+ years of financial services experience at a financial institution such as a bank, private bank, brokerage firm, or fund administrator.
- Strong knowledge of fund administration, fund operations, financial services or regulatory environments.
- Expert knowledge of transfer agency operations, policies, and procedures.
Preferred Qualifications:
- Bachelor's degree or equivalent experience.
Professional Qualifications:
- Professional communication skills including verbal, virtual (video calls), and written communication.
- Expertise in client services in providing outstanding client and investor experiences.
- Exceptional organizational skills and independent research skills
Address
Buckingham Search
Oak Brook, IL
60523
USA
Industry
Business
Posted date
20 days ago
How can the hiring manager reach you?
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.