Chief Administrative Officer

Job Title: Chief Administrative Officer

Job Summary:

The Chief Administrative Officer (CAO) is a senior executive who oversees the daily administrative operations of the organization. The CAO assures integration among medical staff, nursing, clinical and support services professionals to achieve optimal patient care and internal services excellence. The CAO provides leadership direction and administration of operations at two of our hospitals, (East LA Doctors Hospital and Community Hospital of Huntington Park) to ensure compliance with current established policies and objectives while supporting the realization of Pipeline Health’s strategic objectives for the future.

The CAO is also responsible for directing patient care/clinical efforts through the managers and supervisors of the individual units within four acute care hospital and services lines, working closely with Pipeline Health Chief Nursing Officers to address issues related to quality and patient experience, among other patient care/clinical issues. The CAO is responsible for the managers and supervisors’ development and implementation of plan(s) for the unit staffing, program development, directing and monitoring unit operations, quality improvement programs and sound fiscal management of the departments.

The CAO sets the tone and processes for a culture that rewards leadership, teamwork, innovation, and accountability, and promotes productive collaboration among senior team members, departments, and all other management levels.

The CAO serves on the Pipeline Executive Leadership Team and works collaboratively with other system executives.

The CAO actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.

Experience:

• Clinical background with experience as CAO.
• Five (5) years’ experience of supervisory experience, with at least three (3) or more years as the senior leader over a large clinical department or service line. Including financial/budget preparation.
• Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills.
• A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within health care.

Education:

• Master’s degree in business, healthcare administration, public health, or related field, preferred.

Licensure/Certifications:

• NA

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