Network & Infrastructure Specialist

JOIN OUR TEAM!

We are currently looking for an experienced individual to join our team as a Network & Infrastructure Specialist. The Network & Infrastructure Specialist will have technical responsibilities, including the installation, upkeep, and enhancement of all telecommunications, networks, and server infrastructure components within the AGMU.

AGM University serves a diverse student population, offering bilingual education to the community for traditional and non-traditional students.

ESSENTIAL FUNCTIONS

• Install, maintain, and update all technology components, including voice, data networking, telecommunications, servers, and related hardware and software.
• Prepare and maintain AGMU network & infrastructure technical documentation.
• Monitor the utilization and performance metrics of AGMU network and server infrastructure to strategically plan their proactive development.
• Verify that the work performed by suppliers of products and services within the AGMU network and server infrastructure meets established quality standards.
• Respond to and update user service orders requested through the Help Desk system to solve technical problems with network & server infrastructure equipment.
• Diagnose and resolve network & server infrastructure problems with service providers and Branch Campus staff.
• Repair voice/data wiring, network, and server infrastructure equipment.
• Develop and maintain an updated inventory of parts and equipment used in the area.
• Perform research on industry best practices to enhance the efficiency of AGMU network and server infrastructure.
• Visit the Branch Campuses to repair, install, and configure AGMU network and server infrastructure equipment.
• Provide guidance to units seeking voice or data connections, as well as advice on their equipment needs for voice, data, and server systems.
• Provide recommendations to the Director for amendments concerning the policies, procedures, and administration of AGMU network & server infrastructure.
• Responsible for the care, maintenance and safety of the tools, equipment, and materials to perform the work.

REQUIREMENTS

• Bachelor’s degree in Computer Sciences or Information Systems.
• Two (2) years of previous work experience with networks and infrastructure.
• Knowledge and experience in maintenance, servicing and troubleshooting network & server infrastructure.
• Solid ability to identify and develop viable alternatives in solving technical problems.
• Proficiency in business productivity tools, technology applications, and remote communication technologies to effectively support their functions and provide services both in person and remotely.
• Skills in configuration, installation, and programming of network & server infrastructure systems.
• Ability to express both, verbal and written, fluently in English and Spanish.

ABOUT AGM UNIVERSITY

Ana G. Mendez University (AGMU) is a nonprofit institution of higher education established in 2003. AGMU operates four campuses in the State of Florida and offers a wide range of academic offerings in Spanish, English and Bilingual across various modalities. AGMU promotes innovation, entrepreneurship, research, and diversity. In addition, we encourage integral education to benefit the Hispanic and international communities. AGMU proudly offers programs at the undergraduate, graduate, and doctoral levels that are framed by the highest academic standards.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected by law. “EEO Employer & Affirmative Action for Minorities/Females/People with Disabilities/Veterans”