Specialist, Inside Sales

Tilley Distribution Inc

Middle River, MD

Full-Time

Job Description

Job Summary

We are seeking a motivated and dynamic Inside Sales Representative to join our team. The Inside Sales Representative will play a crucial role in driving sales growth by identifying new business opportunities, nurturing existing client relationships, and providing outstanding customer service. The ideal candidate is passionate about sales, possesses excellent communication skills, and thrives in a fast-paced environment.

Essential Functions / General Accountabilities

Proactively identify and pursue new business opportunities through outbound prospecting efforts, including cold calling, email campaigns, and networking.
Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
Understand client needs and requirements to recommend appropriate products or solutions that meet their specific needs.
Provide product information, pricing, and quotes to clients in a timely and accurate manner.
Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
Utilize CRM software to track sales activities, update customer information, and generate reports on sales performance.
Stay up-to-date on industry trends, market developments, and competitor activities to identify new sales opportunities.
Assist customers by sharing product knowledge and technical expertise.
Participate in training gaining product knowledge to create value to the end use market.
Work closely with other departments, such as marketing and logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.

Job Qualifications

Bachelor's degree in Business Administration, Sales, Marketing, Biology, Chemistry, Food Science, or related field preferred.
Proven track record of success in inside sales or a similar role, with a strong understanding of sales techniques and strategies.
Excellent communication skills, both verbal and written, with the ability to articulate product features and benefits effectively.
Strong negotiation and persuasion skills, with the ability to close sales and overcome objections.
Highly motivated self-starter with a results-oriented mindset and the ability to work independently.
Proficiency in CRM software and Microsoft Office Suite.
Ability to multitask, prioritize responsibilities, and manage time effectively in a deadline-driven environment.
Experience in the distribution industry or knowledge of relevant products/services is a plus.

Location

Middle River, MD

Work Environment

Standard office setting

Physical Requirements

Sitting and/or alternate sitting and standing at will.
Keyboarding. Entering text or data into a computer by means of a traditional keyboard.
Speaking. Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
Hearing Requirements. The ability to hear, understand, and distinguish speech and/or other sounds. (i.e., in person speech, telephone, computer, etc.)
Near Visual Acuity. Clarity of vision at approximately 20 inches or less (i.e., use of computers.)

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.