Optometric Technician

Benefits:

Paid time off

DNA Eye Group is looking for a dedicated Optometric Technician to assist the optometrist and become an essential part of our front office team who provides exceptional patient care. A successful Optometric Technician has strong communication and interpersonal skills, is detail-oriented and meticulous with a keen interest in patient and optical care. If this is you, come join us on a journey of success!

This position will be part of our team at three (3) of our office locations at Westridge (85035), on LAFB (85309), and in Peoria (85383)

Must be available to be scheduled at any of these locations during the week, but not during the same day

Offices open 7-days week - 9:00AM-6:00PM

MUST BE AVAILABLE WEEKENDS, in Addition to Weekdays

Working Environment:

On-site, inside of our practices (no remote work available)

DNA Eye Group scrub top uniform

Sitting, standing, and moving around to different rooms

Extended periods on the computer and examination equipment

Multi-phone lines

Ability to be scheduled at our other practices

Ability to lift up to 20 lbs.

Minimum Qualifications: A high school diploma or equivalent, plus experience in the optometry or medical field preferred. Ability to pass the LAFB background check and obtain/maintain security clearance is required for this position.

Essential Duties:

Greet patients by providing professional and friendly customer service

Answer phones, schedule appointments, insurance verifications, patient check in and out processes, collect copays, patient intake duties, and referrals

Enter patient data, maintain patient demographics, HIPAA compliance confidential data

Explain processes to prepare patients for pretesting, perform vision pre-screenings, take legible notes during examinations, transition patients to doctors

Provide exceptional patient care

Promptly review and reply to voice messages

Perform minor maintenance on examination equipment or contact the supervisor

Daily office cleaning and sanitation of examination equipment

Perform and document no show, NEE, and courtesy reminder calls

Communicate effectively with patients, doctors, and fellow teammates

Ability to rotate to our other practices

Excellent attendance and punctuality are essential for our patient care

Must be able to obtain and maintain LAFB security clearance

Other duties as assigned

Desired Qualifications:

Experience using optical pretesting equipment

Evidence of strong working relationship with doctors

Experience in customer service

Bilingual (Spanish preferred)

Ability to self-motivate with the experience to work under pressure

Optometric technician certification or Associate's degree, optometric technician

Associates or higher degree in the medical, human relations, or related fields