Pool Manager

To supervise, coordinate, and oversee all activities related to swimming pool programs, operational activities and maintenance and repair activities; to maintain facility records; to interact with and assist the public using the pool facility; to help maintain the facility cleanliness; and to organize and manage pool programs and staff. Receives direction from the Parks & Recreation Director, Administrator and Aquatic Supervisor. Exercises direct supervision over part-time seasonal Assistant Managers, Lifeguards, Swim Instructors, Swim Coaches, Cashiers and Concession Workers.

ESSENTIAL FUNCTION STATEMENTS – Essential duties may include, but are not limited to, the following:
1. Promotes the safety of all facility participants; monitors the behavior of facility participants to include those in the pool and on the pool deck; explains and enforces all pool facility rules, policies and procedures.
2. Recommends the employment of pool staff; ; schedules staff for regular shifts, after hours events and special activities; maintains daily staff rotation and breaks; supervises assigned staff and evaluates their work.
3. Supplies the staff with opening and closing checklists and daily checklists; directs and supervises the collection of all fees, daily records and cash management.
4. Assists in the development and implementation of swimming pool policies and procedures.
5. Addresses and maintains security measures; maintains and regulates sanitation regulations.
6. Assists in the routine and preventative maintenance of the swimming pool and pool equipment; maintains and is responsible for the inventory of swimming pool materials and supplies.
7. Maintains facility appearance; monitors full facility for cleanliness; assists with pool maintenance tasks.
8. Monitors, adjusts, and documents pool chemicals as needed; records a variety of facility related data; reports to Aquatic Supervisor if chemicals are needed.
9. Interacts with pool facility patrons in person and on the telephone; provides information to the public; responds to and resolves public inquiries and complaints; confers with customers and lifeguards regarding problems and provides assistance as necessary.
10. Participates in the creation, promotion, registration and implementation of pool programs; oversees assigned swimming pool activities programs and plans and coordinates special events as required.
11. Assists with end of season preparations; performs pre-season pool preparations and end of season pool cleanup, storage and winterization.
12. Oversees and manages emergency situations.
13. Performs related duties and responsibilities as required.
14. Attends work regularly as scheduled.

QUALIFICATIONS
Knowledge of: Basic knowledge of pool maintenance operations including: electrical, plumbing, pumps, and filtration.
Materials, methods, and techniques commonly used in various pool operations and activities. Selecting, supervising, scheduling and evaluating staff. Effective supervisory techniques. Customer service techniques. Safe work practices. Record keeping and report writing techniques. English usage and grammar. Occupational hazards and standard safety precautions.

Ability to: Determine work schedules and coordinate, direct and organize the work of others. Interpret and explain applicable policies and procedures. Set a positive leadership role, display sound judgment, and ability to be flexible. Supervise the work of subordinate employees. Accurately handle money and compile detailed information. Deal with large crowds of people and noise levels. Able to make on the spot, quick decisions to insure safety of all users of the pool areas. Analyze situations accurately and select quick, effective and responsible courses of action. Work independently in the absence of supervision. Respond to inquiries and complaints form the public in a tactful manner. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Maintain effective audio-visual discrimination and perception needed for: - making observations - communicating with others reading and writing monitoring assigned activities and operations. Maintain mental capacity which permits: - making sound decisions and using good judgment - prioritizing work activities demonstrating intellectual capabilities. Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: - lifting or carrying light to moderate objects - operating assigned equipment.

Experience and Training Guidelines
pool management experience required. Driver's License. Lifeguard certification with CPR, First Aid and AED.

Cheltenham Township recognizes that diversity and inclusion are critical to our success and seeks to recruit the most talented people from a diverse candidate pool. We are committed to providing equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.