Variable Hour (VHE) Parking and Dock Coordinator

POSITION SUMMARY
Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today and tomorrow. We offer a highly competitive compensation and benefits program. Learn more about the benefits Metro offers.

The Oregon Convention Center is one of the largest convention facilities in the Pacific Northwest, attracting out-of-town visitors to national conventions, tradeshows and meetings, and local people to special events. The convention center’s roughly 160 employees host more than 1 million visitors each year.

As part of the Metro family, the Oregon Convention Center helps make greater Portland a great place to call home. Metro brings people together to shape the future of our area and provides parks, venues, services and tools at a regional scale.

The Oregon Convention Center is looking for a Parking and Dock Coordinator. In this role, you will have the opportunity to make a direct contribution in coordinating the Parking and Loading Dock experience. You will greet and coordinate the use of services for vendors, decorators, staff, and clients. Working with a team of talented and diverse individuals who are all focused on creating a welcoming environment for everyone visiting the Convention Center.

Standard Working Shifts:

• Saturday & Sunday 2:30 pm -11:30 pm
• Monday – Friday based upon event needs.

As the Parking and Dock Coordinator you will:

• Use an automated system to create badges for visitors, contractors, and decorators
• Maintain parking database, create client parking passes, and enter new hire credentials
• Check in dock staff for shifts and issue equipment
• Report misuse of the loading dock and parking services
• Operates a variety of office equipment including calculators, copy machines, fax machines, printers, scanners, and a computer to complete work.
• Prepares and maintains various reports, records, and systems. Maintains electronic and manual files and record-keeping systems; files and retrieves documents as necessary.
• Performs receptionist duties. Screens callers and visitors and directs to the appropriate staff member or department.
• Acts as a departmental contact or resource to communicate, exchange, correct, or verify information for the public and other Metro staff members. Responds to inquiries from the public regarding Metro services and programs.
• Performs data entry and retrieval using various computer software.
• Inputs processes and reconciles miscellaneous correspondence and reports using the computer.
• Performs other related duties as assigned.

Attributes for success:

• Is passionate about providing excellent public service in a team environment.
• Enjoys problem-solving and collaborating.
• Appreciates the hustle and bustle of a busy event venue.
• Able to maintain composure while multitasking.

Diversity and inclusion: At Metro, we’re committed to hiring a workforce representative of the communities we serve, recognizing that a diverse workforce strengthens our organization. We invest in employees by supporting equitable and inclusive hiring practices, employee policies, and training programs.

TO QUALIFY
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

Minimum qualifications:

• High School Diploma or GED; AND
• One year of general office and specialized customer service and problem-solving experience; OR
• We will consider any combination of education and experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of the position.

If this statement is true for you, then you may be ineligible to apply:
If I was terminated for cause during any of my employment with Metro or resigned in lieu of termination, I understand I may be ineligible for rehire for a minimum of 3 years.

Like to have qualifications:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

• Previous parking or loading dock experience
• Intermediate computer skills
• Work history that includes customer-facing experience
• Work experience to show prior office computer proficiency.

COMPENSATION AND REPRESENTATION
Based on the Oregon Pay Equity Act requirements, Metro’s internal equity review process, and the candidates’ qualifications, the appointment will typically be made at $22.12 per hour.

This position is eligible for overtime and is represented by AFSCME 3580. It is classified as an Administrative Specialist I. Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions.

SCREENING AND EVALUATION
The application packet: The application packet consists of the following documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• A completed online application

The selection process: We expect to evaluate candidates for this recruitment as follows. The selection process is subject to change.

• Initial review of minimum qualifications
• In-depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Testing/assessments (if applicable)
• Reference check
• Background, driving records check for finalist candidate (if applicable)

Questions?

Recruiter: Lamarkus Gilliard
Email:Lamarkus.gilliard@oregonmetro.gov
ADDITIONAL INFORMATION
Equal employment opportunity
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Accommodation
Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.

Veterans' preference
Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.

Hybrid Telework
Positions designated as “hybrid telework,” meaning you will have the option to work away from the office, although there may be times that coming into the office will be required. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; Metro cannot support ongoing telework from other locations.

Pay equity at Metro
No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics. Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.

Online applications
Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.

How to Apply
For tips on how to apply and more information on what the application process looks like, visit Metro’s “How to apply” page.

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