Order Entry Clerk -9371

Order Entry Representatives are professionals who assist clients with order details in an accurate and timely manner. Ideal Order Entry Reps are well organized and detail-oriented.

Essential Duties and Responsibilities

• Enter NEW Purchase Orders (OTG, 3rd Party Vendors, etc)
• Process XML & EDI Orders
• Forward Evolve, E&I, and GSA Purchase Orders to appropriate team @ corporate
• Enter Parts-Express (w/cost)
• Send QA Requests to Customer Care (in accordance with local GM's thresholds)
• Initiate Addendum Process
• Conduct final QA of Orders prior to release
• Release Orders into Production
• Cancel/Revise PO prior to release (on hold / QA Check)
• Correspond with Secondary Review Team (credit hold)
• Correspond with Proforma Team (CIA / deposit)
• File Documents in accordance with local guidance
• Additional Duties as Assigned

Requirements/Education/Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience or military equivalent.
• Experience with Orders and customer servicing especially via phone and email.
• Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals.
• Superior verbal and written communication skills with a proven ability to solve problems effectively and efficiently.
• Strong attention to details, ensuring orders and deliveries are successful and any questions are handled properly.