Field Technician

WET has established itself as a visionary design company. Our designs blend form, material, patters, acoustics and more to create spectacular places that visitors connect with. WET has been chosen to create for some of the most high-profile clients in the world. With award-winning and groundbreaking projects ranging from residential to government and corporate projects, we design unique and dynamic water and fire features across the world. 

WETCare Technician - (Internal Title)

The Ideal candidate should have sound electro-mechanical experience, preferably having undertaken a formal apprenticeship and ideally a formal technical qualification program.

A WET Care Technicians role will involve:

·       Carrying out site visits around the US for our domestic clients. Must be okay with flying and have valid identification.

·       Liaising with the customer upon arrival to site and before departure on a daily basis

·       Minimizing disruption to the customer by carrying out the required work in a timely and effective manner

·       Diagnosing and fixing equipment breakdown of company equipment

·       Updating service records and information in an accurate and timely way

·       Troubleshooting programmable logic controls (PLCs), power supplies, transformers, contractors, relays, variable frequency drives (VFD), fuses/circuit protections, ground fault circuit interruption, e-stop systems, and animation control systems

·       Identifying any sales opportunities whilst on customer sites

·       Coordinating and supervising the removal of equipment from customer’s premises

·       Logging any concerns, incidents and feedback from customers

·       Perform system start-up, verify electrical terminations and interconnecting wiring between control panels, and ensure piping and instrumentation is installed correctly

·       Test and adjust the feature systems to ensure proper operation and record all settings for future reference

·       Perform client training

·       Make adjustments and repairs to the feature as required. This will include replacing or re-building WET proprietary devices, making setting adjustments on control system assemblies, changing scheduled events in the time clock, using computer programs to modify parameters, up-load new touch screen pages, make setting adjustments to transmitters and other components via a laptop computer, etc.

·       Implementing modifications to existing products to meet internal or external customer needs

·       Travel time is 50%+

Minimum requirement:

·       Five year’s electromechanical field service experience, particularly with power system controls and protection

·       Specific knowledge (hands-on commissioning or maintenance) of pumps, power distribution, PLCs, motor controls and VFD controls

·       Must be fluent in the English language in both written and verbal forms

·       A valid driving license

·       Ability to work alone, unsupervised

·       Ability to read and understand construction drawings, including, architectural, electrical and mechanical prints

·       Ability to lift a minimum of 50 pounds

·       Ability to work in extreme weather conditions